1 21st Century Workplace SkillsJuniors - Module 2 Mrs. Sitzmann

2 Topics Skills Showing Your Skills Résumé Basics Interviewing BasicsIdentifying your existing skills Comparing your skills to career requirements Showing Your Skills Comparing skills to job postings Using résumés and interviews to ‘sell’ skills to employers Résumé Basics What is included? How is it formatted? Interviewing Basics

3 Skill Types As a Reminder…Soft Skills are personal qualities and abilities that apply to day-to-day activities, but also apply in the workplace (ex. - avoiding conflict, working with others) Transferable Skills are learned skills that apply to many different types of work (ex. - mathematical skills, computer skills, operating office equipment). Job-Specific Skills are specific to one type of job or industry, and typically require specialized training (ex. – operating heavy equipment, completing financial audits)

4 How Do We Develop Skills?Employment Volunteer work Hobbies Participating in sports Group & Club memberships Daily roles & responsibilities

5 How Do We Develop Skills?Using the worksheet provided in Canvas, create a list of skills you have developed When completed, compare that lists to requirements for your career – which skills, especially soft & transferable skills, do you still need to develop or improve?

6 Postings of the Past

7 Job Postings & Skills Job postings are intended to tell the job seeker more about the job opening, including skills required and routine duties. The best job postings give job seekers a realistic picture of the job, and also make clear what the employer is seeking. This gives job seekers the opportunity to make their response (résumé, cover letter and/or application)specific to that position.

8 Job Posting - Example Symphony Hotel & Restaurant, located in Over the Rhine, is in need of a talented, self-motivated, Chef seeking an energetic, positive, and creative environment. A hard working person that can create quality dinners/brunch and can work fast under pressure for a 2 hour pre-concert dinner rush. An experienced individual that can run a successful kitchen, work well with others, and has a passion for creating inspiring dishes. Full-time position includes excellent compensation and benefits/ weekends are necessary for this opportunity. Candidate must be able to pass a background check.

9 You’re the Boss! Using the template provided in Canvas, create a job posting for an ideal candidate in your career field. When completed, your group will present your posting to the class.

10 Résumé – First Impressions

11 Résumé Types A resume’s “format” is based on:The headings you use (such as Professional Summary, Experience, and Education); The order in which they appear; and The amount of detail provided in each section Each format serves a particular purpose. The three common types are Chronological, Functional, and Combination Adapted from Pongo.com

12 Chronological Résumé Emphasizes dates and job titles you’ve held, followed by your education. Lists your work history in reverse chronological order, starting with your current or most recent position and going back through each position you’ve held for the past 10 or 15 years (or beyond that, if applicable). This format works well for someone who has considerable work experience related to the job for which they are applying Adapted from Pongo.com

13

14 Functional Résumé Highlights what you can do, focusing mainly on skills Lists specific areas of expertise under such headings as “Accounting Skills,” “Marketing Skills,” or “IT Skills.” Work History and Education are listed after the skills review, but with no specifics. This format is helpful at minimizing unrelated employment, but can leave employers without much solid detail. Adapted from Pongo.com

15

16 Combination Résumé Combines elements from both the chronological and functional formats. Balances the focus on your skills and accomplishments with your work history, including employment dates and job titles. This format is typically most beneficial for students/ recent graduates. It highlights skills, while providing links to experience. Adapted from Pongo.com

17

18 Designing Your Résumé Do not use the word ‘I’ anywhere in your résumé, even the Objective/Professional Profile. Avoid abbreviations, including common abbreviations, such as ‘Rd’ or ‘OH.’ Use the same font throughout, and use proper indenting (tabs) to line up items. Capitalize names, cities, the start of each line. Be consistent throughout the résumé - Ex. - if you put one employer’s name in bold, do it for each employer. Provide a list of your best skills, including soft skills and transferable skills, as well as job- specific. Include all experience, even if informal or unpaid, in an experience section. Add any community service and group activities/sports, even if you are not currently participating. Your résumé should not be more than one page long, but should fit nicely and evenly on one page. References should be listed on a separate page, with a heading that matches your résumé.

19 Creating an Opening StatementTwo typical formats – Objective Statement or Professional Summary (or Professional Profile) Objective statement is a brief phrase that describes your job search focus. These are not meant to be complete sentences: “To obtain employment that utilizes my training in Dental Assisting, and provides hands-on experience.” “To start a career in Marketing, with an employer that values customer service.” Objective statements have become less popular recently, as they are not typically employer-focused.

20 Creating an Opening StatementA Professional Profile or Professional Summary is a fact-loaded statement that highlights the key items an employer should know about you. These are meant to help the employer quickly see what you have to offer, and want to read more: “Positive & enthusiastic Graphic Design student, with extensive computer design skills and versatility to work across multiple genres.” “Collision Repair student with hands-on experience in all aspects of auto body, including factory-certified repairs and custom detail jobs. Eager to expand upon already strong skills in painting and vinyl detail.”

21 Creating an Opening StatementUsing the instructions & resources provided in Canvas, create a draft of an opening statement for your résumé. Be sure to save this statement on your student drive, as well as submit it in Canvas!!!

22 Interviewing Basics An interview serves several purposesOpportunity for the employer to observe your professional appearance Employer can assess your disposition/attitude, and your verbal skills Most importantly – It’s an opportunity for you to ‘sell’ your skills, and show the employer you are the right fit for the job!

23 Common Interview QuestionsTwo of the most common interview questions are: Why should we hire you? Can you tell me a little bit about yourself? These may seem easy, but require a lot of thought!

24 “Tell Me About Yourself…”Is not: Is: About your age About relevant experience Family status Positive personal qualities/ soft skills Unrelated hobbies Anything controversial Reason for being interested in this position Anything negative about yourself or anyone else Educational experience

25 “Why Should I Hire You?” What is very unique about you, that may make you standout from other candidates? Do you have specialized experience in this field? Do you have examples of times you have shown desirable workplace qualities? Ex. – Perfect attendance, volunteering time to help with projects, stepping up and taking the lead on an activity, learned something quickly What will you do once hired? Assure the employer you will meet their expectations….and even exceed them!

26 Interview Questions Using Canvas, and a partner, create an answer to these common interview questions. Read instructions carefully, and use the resources provided on Canvas to ensure your answer is appropriate and covers all necessary information.