1 AHRI NextGen Industry Session

2 NextGen ACS CDRR iSTARS

3

4 Why Did We Stop Printing Paper Directories?AHRI Unitary Directory – 83,000 feet Why Did We Stop Printing Paper Directories? Empire State Building – 1,250 feet Save the trees! $500,000 annual printing & shipping costs Real time data Expedite product introduction Search capabilities

5 NextGen Management TeamACS – Sunil Nanjundaram iSTARS – Shannon Michael CDRR – Alison Andrews NextGen Project Manager – William Fong

6 AHRI Certification System (ACS)

7 Demands and scope of AHRI certification testing have changed dramaticallyNumber of testing labs increased from 1 to 8 Lab diversification: Regional testing locations: Locations of labs are in now across 14 time zones Certification program licensees: Almost doubled since 2010

8 ACS History Prior systems used to manage testing: Excel SpreadsheetsAccess databases Google docs s

9 Downsides of our previous systemACS History Downsides of our previous system Lack of real-time access to data Security concerns for Google Docs Numerous tools created redundancy and added work With increased testing and labs, became more difficult to maintain accurate communications

10 ACS Mission Online database for all certification testing dataFacilitate communication between AHRI and labs Generate reports of key performance indicators

11 Downsides of our previous systemACS Security Downsides of our previous system Secure Data Access only for AHRI Engineers and lab staff Data only transmitted to the lab assigned the test Reports are aggregated to retain participant confidentiality

12 ACS Process

13 Lab AHRI ACS Process AHRI Selection in ACSACS pulls data from AHRI Directory ACS transmits test data to lab ACS Process AHRI Lab Lab conducts test Lab transmits test data to ACS AHRI staff reviews test data

14 Benefits of ACS Centralized Test Database Secure Data ExchangeEliminates numerous spreadsheets, databases, and other tools Centralized Test Database Each lab is only transmitted the data for models it tests Secure Data Exchange Provides instant data transfer Expedites testing process

15 Greater Program AnalyticsBenefits of ACS Dashboards Reports Greater Program Analytics

16 77% Decrease in meeting timeBenefits of ACS Reduction in staff meetings Previously – 624 staff meeting hours annually Currently staff meeting hours annually Reduce staff’s administrative work Focus on critical technical activities Staff Productivity Gains 77% Decrease in meeting time

17 Future of ACS Foundation of Certification Test Mgmt InvoicingFacility Inspections Data Analysis Certification Budgeting Staff Productivity Automate Processes Future of ACS

18 integrated Statistical Analysis Reporting System

19 The Beginning Goals Strategy Consolidate two systems ModernizeUser friendly single system Collect data Compile reports Distribute reports Strategy Partnered with SVAM Lots of preparation Experience Detailed requirements Members feedback User friendly interface Efficient functionality DEHUMID

20 Status Over 350 Users! November 2015 Phase 1 Phase 2.3 Report LibraryUnitary and Chillers Old cooling system shut down Phase 2.3 Hearst Trading Area reports By-County reports released 1 year ahead of schedule Report Library All reports in iSTARS Additional monthly surveys May 2016 October 2016 DEHUMID Over 350 Users!

21 Benefits User Dashboard Data Submission ValidationsRelevant information for each user based on their role Quick links Data Submission Online forms Multiple surveys in one flat file Validations Errors can be quickly identified and corrected without AHRI staff Data is compared across surveys DEHUMID

22 Benefits Report Library All reports will be automatedHighlights newly released reports Comprehensive filtering and sorting Mobile site All reports will be automated Graphs have been added to the majority of reports DEHUMID

23 Future Enhancements Report Status Drill-down Tool for AHRI StaffUp-to-the-minute status of reports View status of other members surveys Drill-down Tool for AHRI Staff Quickly investigate data inquiries from within iSTARS Data Comparison Tool for Members Members and staff can compare a member’s data from a selected timeframe to find anomalies

24 AHRI Certified Directory and Regulatory Reporting Engine (CDRR)

25 Solutions

26 Mobile Application

27 Authenticated User Tools

28 Easy to Use Add and Edit Record FeaturesData Management Brand Management Replaces License Agreement Appendix For Tracking Brand Names Easy to Use Add and Edit Record Features

29 Information Sharing And more information… More user controlsLeveled User Permissions Create Customized Data Queries with Access to More Data Efficient PDF Upload Feature And more information… Program-specific notifications and reports Easy OEM/PBM record matching Value-added subscriber feature

30 Program AdministrationDesigned for Consistent, Accurate, and Efficient Program Administration FYI/Action Needed Alerts Approval/Re-rate Tools Streamlined Regulatory Reporting Processes

31 Sustainable Design

32 AHRI Next Generation SystemsNow and Beyond

33 AHRI Next Generation SystemsBuilt with latest technology Designed with flexibility and ease of integration Leveraging Development Partners – e.g. SLK Features and functions from users’ feedback

34 Security Built-in security measures Security test and ethical hackOn-going security monitoring Security Risk/ Concern                              Technology Solutions Next Gen Systems Anonymous pages (Bot attacks etc.) Honey Pot (instead of captcha) CDRR Authenticated pages Asp.Net MVC provided authorization Username / Password from centralized membership system iSTARS, ACS, CDRR Authorization Role based authorization for 1) Menu item 2) On data on each page Cross site scripting Using Antiforgery token Implemented in few key authenticated pages in CDRR SQL injection Data Access layer from application connects to SQL Data Access by Third party systems Service Oriented Architecture Transport Security Using third party SSL certificates to Enable HTTPS to the site Client Certificates authentication for internal applications

35 Milestones ACS Completed – under regular maintenance and enhancementsiSTARS in production Phase 2 will completed EOY Phase 3 enhancements first quarter 2017 CDRR – will do production release in first part of 2017 Data Migration New DOE changes

36 Questions?