1 Beauty Salon and Barber Shop & Janitorial ServicesWEBINAR SERIES Aug. 23, 2017 Beauty Salon and Barber Shop & Janitorial Services Sponsored by Abram Interstate Insurance Services (916) | AbramInterstate.com John Intro and Moderator - Webinar Housekeeping – Thank you for joining us today for our monthly webinar series and this months feature Beauty, Barber, Nail, Janitorial Before we begin a few house keeping items to discuss For the webex Everyone is on mute Full screen presentation – in the presentation window (this is the window where you can see our title slide) scroll to the top right corner of the window where to arrows are pointing away from each other, click the arrows and it will make the presentation full screen Questions - Please enter your questions into the Webex Chat or Q/A – we are going to attempt to monitor both during the webinar but know that it might take us a second to notice We will have a question & Answer section at the conclusion We will have trivia questions – first to answer will receive a prize Recording will be sent along with the slides Timing of presentation – minutes long Focus on CA based risks today – if interested in other states please us and we will get you the information
2 Our Presenters John Poucher Sales and Marketing Manager Sarah Benson CPCU, ASLI, RPLU, AIS, AINS Assistant Vice President, Travel Underwriter John - Introduce our speakers John with Abram Interstate – Brief note on role and experience Speaker USLI
3 AGENDA Why Partner with Abram Interstate and USLIBeauty Salon and Barber Shop- The Opportunity, Product Focus, Class Distribution, Product Advantages Janitorial Services- The Opportunity, Product Focus, Class Distribution, Product Advantages How to Get a Quote Business Resource Center John - Go over the agenda briefly Reiterate timing
4 Why Partner With Abram and USLIAbram Interstate Insurance Services 21 Years in Business Privately Held and Operated Consistent Growth From 3 to 21 Employees Our Market Focus is Commercial, Agri-Business and Personal Lines Friendly and Energetic Team – We are Here to Help Phone and Web Instant Quote System for USLI USLI Berkshire Hathaway Company A.M. Best A++ Financial Stability Rating No General Liability Deductible Ability to Consider New Ventures Many Admitted Product Offerings Services of the Business Resource Center John Consistent Growth from 3 to 21 Employees Today’s Market Focus is Agri-Business, Commercial, and Personal Lines Known for Hard to Place PL Property Friendly and Energetic Team – We are Here to Help We answer the phone! No automated attendant! AU Gold – Syndicate of ours from Lloyd’s of London Focus on bringing ease of use to products traditionally not known for it. Do this with their online quoting system High bind ratios with products indicates both ease of use and competitive pricing
5 Question 1 How many people are employed as hairdressers, hair stylists, & cosmetologists in California? Answer – 41,400 John Slide Alright it is that time, time for our 1st trivia question! How this works, I am going to ask a question and give 20 seconds for answers to come in. All answers need to be typed into either the chat or Q/A boxes. If you are on full screen mode with the presentation, move your cursor to the top of the screen and a menu bar should appear and provide you the options to chat or provide a Q&A. The first answer that is correct or the closest answer after 20 seconds will win a $20 amazon gift card! A- According to Tony & Guy Hairdressing Academy, there are 41,400 in California.
6 Industry and OpportunityBeauty Salon and Barber Shop There are over a million beauty salons in the United States Projected 10 percent job growth from within the industry 31% of beauty workers are self employed: Most are required to carry insurance Sarah
7 Lines of Coverage OfferedBeauty Salon and Barber Shop General Liability: $1 Million each occurrence, $2 Million aggregate, $500,000 damage to premises rented to you ($100,000 is included), $25,000 medical payments ($5,000 is included) Professional Liability: Coverage included up to the general liability limit Property: Up to $3 Million Excess/Umbrella: $5 Million additional capacity available Hired & Non-owned Auto Equipment breakdown Sarah
8 Coverage Features Beauty Salon and Barber ShopRated based on full and part-time professional operators (Part time is considered less than 20 hours/week) Tanning device liability Up to four beds $100,000/$300,000 maximum limits $100 per bed Massage liability We can consider up to four massage therapists $100 per therapist John Some of the features of the Beauty Barber product with USLI are the following – First is the rating basis. This product is rated on full and part time operators compared to most other products which are rating via receipts, revenues or sq footage or some combination of. Biz owners ususally know how many ee’s they have compared to some of the other information. Secondly, tanning beds are not excluded and USLI can provide coverage for this exposure for a nominal fee of $100 per bed. There is a maximum of 4 beds per location. 100k/300k limits for coverage for this exposure. Lastly, USLI will take risks with massage liability exposure with a maximum of 4 massage therapists for a charge of $100 in premium per therapist. Please note that theses exposures must be incidental to the main service of either the salon or barber shop.
9 Coverage Features Beauty Salon and Barber Shop Professional liabilityAutomatically included for specified professional services Provides coverage for bodily injury, property damage or personal and advertising injury arising only out of the rendering of or the failure to render the following professional services: Sarah 13 valuable coverage enhancements Applying hair extensions Facials (except chemical peels) Hair coloring and highlighting Hair cutting Hair perming or straightening Hair styling Manicures and pedicures Makeup application (except permanent makeup) Massage Shaving Waxing
10 Coverage Features Beauty Salon and Barber ShopProfessional liability- this coverage is extended to both independents and operators who rent chairs/booths when we write the salon! The ability to write general/professional liability for independent contractors/operators. For individuals renting chair or booth Massage Therapists Beauticians, nail technicians, or barbers Low minimum premiums start at $210 in California Sarah
11 Question 2 How many Janitorial Service Companies Does California Have?Answer – 14,958 John Slide Alright everyone, time for trivia question number #2! A- According to Manta.com, there are 14,958 Again, type all answers into either the chat or Q/A boxes found in the webex presentation, we will give 20 seconds to answer. First to get the correct answer exactly or the closest to the answer at the end of 20 seconds will win a $20 amazon gift card.
12 Product’s Growth Janitorial Services JohnUSLI book from 2011 to 2016 in aggregate nationwide
13 Where We Compete Best Janitorial Services Mercantile 26.6% Office46.7% Sarah 26.7% Residential
14 Target Locations Janitorial Services Homes Apartments CondominiumsClub Houses Common Areas Medical Offices Office Buildings Office Operations Offices of: Auto Repair Industrial Institutional Machine Shops Manufacturing Processing Warehouses Mercantile Arcades Banks Restaurants Retail Stores Theaters Fitness Centers Churches Sarah
15 Extensive Array of CoveragesJanitorial Services Available General Liability Limits: $1 million each occurrence, $3 million aggregate, $300,000 damage to premises rented to you, $5,000 medical expense Excess/Umbrella: $5 million additional capacity available Property Damage Extension: Eliminates damage to property exclusion for items under care, custody, control of insured- each occurrence limit of $5,000. Sarah
16 Extensive Array of CoveragesJanitorial Services Employee Theft Coverage Limits $5,000/$10,000 up to $100,000/$200,000 Employee must be convicted of theft for coverage to be triggered Inland Marine Coverage Contractors Equipment- covers tools wherever located ($2,500 per item, $10,000 per loss) Rental Reimbursement- rental of equipment when there has been a loss to covered equipment ($250/day, $5,000 per loss) Lost Key Coverage- coverage for keys (and locks) in insured’s care ($25,000 limit) Sarah
17 How Our Product is DifferentJanitorial Services Floor Waxing up to 50% Blanket Additional Insured Non-auditable rating basis John
18 We Make It Quick and EasyGet an Instant Phone Quote. Call Abram’s Dedicated USLI phone number Quote online at All Quotes come with a pre-filled application Digital applications are also available for you or your applicant to complete with an electronic signature. We can quote using any application. Send to John We make it very easy to quote these risks, since they are not large premium it is critical that we make writing this business painless for you. You get options on how to quote this business – you can quote via Phone Web Application – both written or digital For an Instant Phone Quote. Simply call Abram’s Dedicated USLI phone To quote online please go to our and click on the instant quotes tab at the top of our home page. All Quotes come with a pre-filled application Of course you can send us an application via ACORD or USLI’s company application to Digital applications are also available for you or your applicant to complete with an electronic signature. We can also quote using any application like a competitors, please note that additional information may be required depending upon the risk information on the application. We make this very easy to quote, however please note that all quotes come with additional subject to’s. These are pieces of information that must be confirmed in order to bind the policy and must be received with bind request. If not received with bind request, a back and forth will happen with you and us until we receive all of the necessary information.
19 The Business Resource Center offers a variety of services available on all USLI products including:John
20 Save money, time and peace of mind!The Business Resource Center only works to win business when it is a part of your sales discussion Every quote includes an attachment promoting this message after the pre-filled application Save money, time and peace of mind! John Our cost calculator can show your clients how to save big!
21 How can it help YOU grow your business?Strengthens the client relationship and protects long-term operations and renewal business Serves as a vehicle to cross-sell/upsell new lines of business Increases your ability to bind at the point-of-sale Offers tools to increase your clients’ business opportunities Bring something to the table that your competitor can’t provide John
22 Questions? (916) 780-7000 John close and intro into Q&A -Thank you so much for your time this afternoon! We really appreciate all of you taking the time out of your busy day to attend our webinar Our hope is that you Gained more knowledge about our Beauty/Barber/Nails/Janitorial Risk appetite and our quoting tools Increased underwriting understanding Further familiarity on the process and the information needed Help you better guide your client as to the expectation from quoting, and binding Right now we would like to open things up any Questions that you might have – Again – you are all on mute, please type any questions that you have into the chat box
23 How Our Product is DifferentJanitorial Services Floor Waxing up to 50% Blanket Additional Insured Non-auditable rating basis John