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2 Business Service Center ForumQuarterly meeting September 20, 2016 2

3 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF advocacy activities Gabriel G 20 mins Social Media Jozef G 20 mins Education workstream Peter G 15 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 3

4 Welcome & Introductions Gabriel G + Jake 10 mins BSCF initiatives Progress update BSCF advocacy activities Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 4

5 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF advocacy activities Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 5

6 Advocacy activities Foreigners Law/Intra-Company Transfers next step: to be discussed by the government Strategy for the Support of BSCs in Slovakia Cabinet approval on July 7 (287/2016) Ministry of Economy: call for applications for BSCs to be registered – action plan advantages 6

7 BSCF budget balance 2016 Revenues (incl. VAT): EUR (19 supporters paid, 2 invoices pending, 4 to be issued) Expenses: EUR Catering for the Czech-Slovak ”fast-track” meeting ( EUR) Web site bscfslovakia.sk ( EUR) Suggestions until the end of 2016: jobfairs registrations, leaflets, video update, FB posts Invoices pending: T-Systems, FPT Invoices to be issued: Embraco, Emerson, O2, Orange 7

8 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF advocacy activities Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 8

9 BSCF Social Media Task Force: (Roles & Responsibilities)Work stream Social Media Task lead Facebook Work Stream Lead Target group: General public, Students LinkedIn Work Stream Lead Target group: Professionals, Graduates/ Students Articles Coordinator Amcham Coordinator Zuzana Macicakova (Dell) Jozef Gemer (Dell) Zuzana Macicakova (Dell) Jozef Gemer (Dell) Juraj Hrcka (SwissRe) Martin Straus (PWC) Maria Kecsoova (IBM) Veronika Onsukova (Amazon) Peter Rusinak (AmCham) Social Media Task Project Suport Martina Rehakova (Henkel) Role Overall coordination of the social media task force work streams Coordinate implementation of BSCF Social Media Strategy on FB Coordination of LinkedIn set up within BSCF Social Media Strategy Q: will we get Patrick as official support from design perspective Coordination of all other BSCF working groups Articles for BSCF activities Managing social media task force project plan Interaction with FB & LinkedIn Workstreams to support them on articles needed Regular updates to BSCF leadership team Coordinate post /articles plan to keep BSCF account live & attractive Coordinate post plan to keep BSCF account live & get more likes Interaction with the works stream leads Maintain WebPage

10 Posts Boosting on FacebookBoosting to reach broader audience, get people to read posts/ watch videos & subsequently gain followers For 1 euro/ day reaching up to people Increasing awareness of BSCF & attract additional talents Needed: Approval to allocate budget for posts boosting (videos, post on course at EUBA post on conference) What BSCF is About for students career General video Videos about junior positions and about about senior positions Current video update with new survey data Promotion-FB / Profesia Agreement to update existing video with BSCF 2016 survey & allocate budget for this Online Survey to find most interesting topics for students. Adjusting content on FB accordingly to be more attractive Distribution – via universities contacts & HR contacts to universities Help with survey distribution from BSCF HRs & People with contacts to universities/ students organizations Promotion amongst students on Job Fairs Each BSCF member to promote also BSCF via leaflets Increase awareness of students about BSCF, each company as a member of powerful forum Agreement from all members to share BSCF info within their job fair tents Approval to allocate budget for new leaflets BSCF brand Promotion (Oct/Nov) BSCF Student Surveys Success Story Videos (Dec/Jan) Posts Boosting on Facebook (Ongoing) What, How, CBAs & Numbers Help on post boosting: https://www.facebook.com/business/help/www/ Interna komunikacia – check points Post Details: 1 euro per day within 7 days: We can reach between 4400 to people ( audience: in Slovakia) Nie likes & vela follower: Call to action – pozreli video, post, dali like ` Cost: New leaflets Cost: For free Cost: Current video–TBD Rest of videos- IBM resources Cost: 7Euros per post – targeting for 5 posts now = 35 euros

11 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF advocacy activities Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 11

12 Soft Skills Subject at University of EconomicsTitle Skills for Success  - From University to Workplace / Zručnosti pre úspech – Z univerzity do praxe Highlights 20 students in the 5th year of study (winter semester 2016) subscribed for the subject Content of the topics and content finalized Subject scheduled locked by the university Next steps: “Skills for Success – From University to Workplace” subject execution (October – November) Conduct lessons learnt (December) Prepare the strategy plan to expand the soft skills subject (by next BSCf quarterly meeting) Call To Action Trainers to save the date for the subject schedule Back up for trainer from IBM Save the date for the strategy meeting 12

13 Soft Skills Subject – Schedule + Contact PointsTopic Date Time Length Lead Team Time Management October, 18th 1.30pm 180 minutes (15 min break) Siemens Siemens, Lenovo Team Work October, 11th Lenovo Lenovo, CNAS, JCI Verbal and non-verbal communication October, 25th PwC PwC, IBM, JCI, (Lenovo) Conflict resolution and mindset November, 8th IBM IBM, JCI, DELL Presentation skills November, 15th Dell DELL, PwC, Siemens Feedback November, 22nd Siemens, IBM, PwC Contact points (Coordinator + Trainers) Company Andrej Benovič Lenovo Eva Hupková (coordinator) PwC Vanda Šinková (trainer) Martina Zaťkovičová (coordinator) JCI TBD IBM Jozef Hruška (coordinator) Siemens Rastislav Bača (trainer) Katarína Porubcová (coordinator) Dell Dušan Parižek (Presentation skills trainer) Martin Ďubek (Conflict resolution and mindset trainer) Peter Rusiňák Amcham Gabriela Pleschová CNAS 13

14 Train the Trainer ProgramHighlights New advanced soft skills course (Train the Trainer 2) for highly engaged participants from Train the Trainer 1 program. Going more into the depths on soft skills completed in June Train the Trainer 2 included 18 teachers from 3 universities Special thanks goes to the AmCham BSCf members BPP, IBM, PwC, AT&T, LafargeHolcim and Mondelez for enabling their experts to participate in the program and share their expertise with the university teachers More information: Next steps: Train the trainer 1 kick off including project plan (winter semester)  lead by Peter Rusinak Companies involved (training): AT&T, Lenovo, IBM, Mondelez, LafargeHolcim, Adient, ING (?) Teachers to be addressed with invitation on 26 September Coordination support for Train the Trainer program to be confirmed by Dell by mid of October Call To Action Save the date 13 October for Train the Trainer 1 kick off 14

15 BACK UP 15

16 BSCF Education Task Force16

17 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF Initiative / Immigration update Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 17

18 Plans for Q4 2016 Hold 2nd BSCF Conference (30 November) New Skills Agenda + How could Slovakia differentiate itself from other countries in the region in terms of BSCs support? Monitor governmental policies: Strategy for Support of BSCs in Slovakia + action plan Conference: Option 1: 27 or 29 Sept => Digital assembly Option 2: 17 – 20 Oct => New skills agenda for Europe ( Policies: Ulohy pre jednotlive rezorty Official document in the summer Monitor and implementation Janka Wording: Till the end of June 18

19 Plans for Q4 2016 Run education projects for university students (soft skills course, guest lectures) and teachers (TTT1) Improve the public image of BSCs (university jobfairs, online + offline presence, leaflets, videos) Save the date for company questionnaires (fall 2016): tba 19

20 Welcome & Introductions Gabriel G. + Jake 10 mins BSCF initiatives Progress update BSCF Initiative / Immigration update Gabriel G 20 mins Social Media launch Jozef G 20 mins Education workstream Peter G 20 mins BSCF plan for the rest of the year Peter R 15 mins Slovak Diversity Charter Paul B 15 mins Wrap up / Others / Social event 20

21 SLOVAKIA DIVERSITY CHARTERPaul K Burt Ladislava Lukacova Jana Cechutyova September 2016

22 Diversity Charter Is a voluntary platform of companies aimed to implement and develop diversity policies. A diversity charter consists of a short document voluntarily signed by a company or a public institution. It outlines the measures it will undertake to promote diversity and equal opportunities in the workplace, regardless of race or ethnic origin, sexual orientation, gender, age, disability and religion. The diversity policies developed within companies adhering to a diversity charter recognize, understand and value people's similarities and differences as representing huge potential sources of innovation, problem-solving, customer focus, etc. Diversity charters can contribute to fighting discrimination in the workplace and to promoting equality.

23 Slovakia Diversity CharterTo establish Diversity Charter applicable for Slovakia working environment that would help to have a single strategic document where employers can publicly commit to diversity principles. Diversity helps companies stay competitive, allows them to hire more talented people regardless of sex, race, skin color, nationality, ethnic origin, religion, disability, age, marital status and family status, sexual orientation, sexual expression or identity. Goal IBM AT&T DELL Amazon Swiss Re PWC Lenovo Heineken Topvar Partners & Supporters 10. Henkel 11. T Systems 12. ING 13. BSCF / AMCHAM 14. Pontis (NGO) 15. Diversity Pro (NGO) 16. Ministry of Labour, Social Affairs and Family of Slovakia Next Steps Oct 18 2016 7th EU Diversity Charters Annual Forum Dublin Diversity - The theme: "Selling Diversity in a World of Diversion" Timeline 1H 2016 July 216 Aug 2016 Sept 2016 Exploring Slovakia working/political environment Leveraging existing Diversity Charters in other countries First Partners Agreed Ministry of Labour engagment Pontis (NGO) engagament 1st Slovakia Diversity Charter Forum organized by IBM IBM ISC to invite all Partners, NGO & Ministry of Labour to discuss content and next steps Oct 21 2016 Dec 2016 1st Draft of Slovakia Diversity Charter Roles & Responsibilities Definition (Finance, Platform for collaboration) Slovakia Diversity Charter Assignement Set-up short & long terms goals Define Measurement Implementation 2017

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