Common Decision Support Challenges

1 Common Decision Support ChallengesDrowning in Data Exec...
Author: Melanie Hall
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1 Common Decision Support ChallengesDrowning in Data Executive Summaries Many reports from many sources Competing formats are difficult to quickly understand Inconsistent measure calculations, time periods, and selection criteria Trends and “What do I need to know about today” often difficult to identify Labor intensive to produce Often delivered in PowerPoint or on paper Detailed supporting data is not readily available No personalization Measures and thresholds must be defined well in advance

2 Leading Wisely™ Next Generation Executive Decision Support SystemVisibility across all of your key measures and goals to strategize, balance, and optimize your performance Provides a single source of cross- organizational truth via the Health Catalyst® data warehouse Gives real-time ability to slice-and-dice different vertical or horizontal views with additional drill-down capabilities. Prioritize and communicate with personalized proactive notifications, alerts, and social interactions

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4 Common Headaches RelievedThe CIO is alerted when labor costs and timelines on a large, expensive IT project that had been spiraling out of control finally hit their targets. Leading Wisely lets him quickly see the improvement and determine what made the difference. An alert set by the Chief Medical Officer goes off when blood utilization at one of the system’s hospitals increases suddenly. Drilling into the data reveals the cause is a newly trained surgeon who is unfamiliar with the standard blood utilization protocols. The CMO contacts the surgeon and reviews the best practice protocols. The HR Leader is notified when staff turnover increases sharply at one of the system’s hospitals. The timely heads’ up triggers a proactive effort to uncover the cause and minimize additional turnover thereby avoiding the expense of recruiting and training additional new personnel.

5 Common Headaches RelievedAn alert set by the CEO calls his attention to a worrisome, real-time downward trend in days of cash on-hand. The CEO quickly reaches out to the CFO and operating unit leaders to address the trend to prevent a bond downgrade by bond rating agencies who are visiting in three months. The CFO is notified of a problematic rise in accounts receivable. Using Leading Wisely, she is able to quickly uncover the root cause and reverse the trend. The COO notices an upward trend in surgery revenue at one of the system's five regional medical centers. Drilling into the data, she learns this is due to a significant improvement in Operating Room turnover time following an improvement project resulting in greater productivity and increased revenue. She connects the surgery director with surgery directors at the other four centers and quickly spreads the best practice across the system.