CONTACT: Glenda Hill, MBA (775)

1 CONTACT: Glenda Hill, MBA (775) 499-5499Attendin...
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1 CONTACT: Glenda Hill, MBA (775) 499-5499Attending a Telemedicine Consultation on iPad 41 Madison Avenue, 25th Floor, New York, NY 10010

2 FACILITIES (Patients)GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 2 AREAS OF SERVICE PROVIDERS FACILITIES (Patients) © GoTelecare | All Rights Reserved Private & Confidential

3 SETTING UP A CONSULTATIONGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – CONSULTATION BASICS SETTING UP A CONSULTATION © GoTelecare | All Rights Reserved Private & Confidential

4 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 1 Go to telemedicine.gotelecare.com on your iPad and click on LOGIN in the main menu © GoTelecare | All Rights Reserved Private & Confidential

5 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 2 Fill in the login credentials and click on SIGN IN © GoTelecare | All Rights Reserved Private & Confidential

6 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 3 If you are a first-time user, click on the icon in the MENU bar and then click on SETUP and select IOS 1 2 3 © GoTelecare | All Rights Reserved Private & Confidential

7 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 4 You will be taken to the Apple Store and will be prompted to install the Visual Support App. Please click on INSTALL to complete the installation. INSTALL © GoTelecare | All Rights Reserved Private & Confidential

8 ATTENDING A CONSULTATIONGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – CONSULTATION BASICS ATTENDING A CONSULTATION © GoTelecare | All Rights Reserved Private & Confidential

9 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 1 On the home screen, select the appropriate consultation from the list and click on the Attend icon © GoTelecare | All Rights Reserved Private & Confidential

10 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 2 Your device will now connect to the service to initiate the consultation © GoTelecare | All Rights Reserved Private & Confidential

11 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 3 Click on the Call button to start the consultation! © GoTelecare | All Rights Reserved Private & Confidential

12 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 PROVIDERS AREA – ATTENDING A CONSULTATION STEP 4 The consultation session starts. (It utilizes the Visual Support application that you had earlier installed in Step 4) © GoTelecare | All Rights Reserved Private & Confidential

13 SETTING UP A CONSULTATIONGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – CONSULTATION BASICS SETTING UP A CONSULTATION © GoTelecare | All Rights Reserved Private & Confidential

14 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 1 Go to telemedicine.gotelecare.com on your iPad and click on LOGIN in the main menu © GoTelecare | All Rights Reserved Private & Confidential

15 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 2 Fill in the login credentials and click on SIGN IN © GoTelecare | All Rights Reserved Private & Confidential

16 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 3 If you are a first-time user, click on the icon in the MENU bar and then click on SETUP and select IOS 1 2 3 © GoTelecare | All Rights Reserved Private & Confidential

17 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 4 You will be taken to the Apple Store and will be prompted to install the Visual Support App. Please click on INSTALL to complete the installation. INSTALL © GoTelecare | All Rights Reserved Private & Confidential

18 ATTENDING A CONSULTATIONGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – CONSULTATION BASICS ATTENDING A CONSULTATION © GoTelecare | All Rights Reserved Private & Confidential

19 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 1 On the home screen, select the appropriate consultation from the list and click on the Attend icon © GoTelecare | All Rights Reserved Private & Confidential

20 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 2 Your device will now connect to the service to initiate the consultation © GoTelecare | All Rights Reserved Private & Confidential

21 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 3 Click on the Click to connect button (1), and when prompted, choose Open in the “Visual Support” dialog box (2), to start the consultation! 1 2 © GoTelecare | All Rights Reserved Private & Confidential

22 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 FACILITIES AREA – ATTENDING A CONSULTATION STEP 4 The consultation session starts. (It utilizes the Visual Support application that you had earlier installed in Step 4) © GoTelecare | All Rights Reserved Private & Confidential

23 Private & ConfidentialGoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010 CALL: (646) EXT. 304 CONTACT Glenda Hill, MBA (775) © GoTelecare | All Rights Reserved Private & Confidential