1 Health Science TechnologyListening Skills Health Science Technology

2 Listening Listening is the process of giving meaning to an oral message…it is an important communication skill!!! Listening is NOT a natural process

3 Understanding Human Communication by Ronald AdlerFive Steps to the Process of Listening: 1. Hearing- Listen carefully; Physical changes occur such as increased heart rate, increased respiration, and increase body temp (Deafness can be a problem) 2. Attending- Pay attention to a signal 3. Understanding- Take notes of key ideas (the process of making sense); Everyone might not get the same message 4. Responding- Give feedback to speaker 5. Remembering- Research states that we remember only 50% of what we hear immediately after hearing it; that drops from 50% to 35% within 8 hrs; and drops 25% after 2 months

4 Fun Facts Most speakers speak at 100-175 WPMMost listeners speed is WPM