1 IoT Impact on AccessorialsMay 1, 2017

2 Time for Change

3 Bringing IoT Technology to LogisticsMaking a difference in every other industry Gain Actionable information Improve decision making Increase profits Cause the business to become easier

4 Industry Challenges Low Margin/High Volume BusinessHigh Service Expectations Environmental Union agreements Driver Shortages Government Regulations Billing Errors Accessorials Lack of Technology Cost/Investment App proliferation Distracted Driving

5 All companies have the same goalsRun a profitable business Have happy customers Lessen the pain on their own employees Bill correctly Reduce disputes/errors and rework Leverage everyone else

6 Where can you make the biggest impact?

7 No matter how you spell it,Accessorials or Assessorials No matter how you spell it, it is always a bad word in our industry

8 And it’s all about the AccessorialsAccessorial management impacts profitability Everyone is leveraging someone else Carrier has to pay the driver or they lose them Shippers and 3PL’s have to pay the trucking company or you lose the capacity It falls to the company with the most to lose It comes down to mitigating losses on accessorials Deny, Deny, Deny Difficult to prove what really happened We have become content to break even

9 Why IoT Integration is a Game ChangerThe largest industry cost is people. Much of the work is done manually More work, means more people. Effectively employed technology delivers: 50% gains in productivity (i.e. LPPPD) Customer satisfaction up 20-30% Employee satisfaction rates up 20-25% 50% reduction in errors and rework Reduced employee turnover Profitability increases from %

10 Opportunities to employ IoTAsset Tracking Truck, Trailer, Container, Chassis Yard Management Automated Gates Accessorial Auditing Workforce Management Security

11 How IoT Devices work 5 Year Battery Life Low cost Installs in minutesRemoves easily

12 They capture the data that delivers…

13 The IoT hardware makes the software betterTrack accessorial charges by: Customer/by facility Port Railroad/Rail ramp Leasing Company Steamship line Driver Dispatcher Drill-down on any report to see the details Know exactly where you are making or losing money

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15 Summary This business is difficult enough alreadyManage your assets more effectively Keep the revenue you already earned Challenge your employees with more important tasks Make your company easier to do business with Improve overall profitability

16 Nothing changes, if nothing changesWe have been dealing with the same problems forever It really is time for a change What do you have to lose?

17 Assessorials.com Mitch Bernet Thank You