1 Key performance indicators to shape Smart Sustainable CitiesWorkshop on ICTs and Governance in Europe and China Key performance indicators to shape Smart Sustainable Cities Bilel Jamoussi Chief ITU-T Study Groups Department 25 November 2016

2 15 years of ICT Growth: What have been achieved ?Mobile celular telephone subscriptions Individuals using the internet Fixed telephone subscriptions Active mobile broadband subscriptions Fixed broadband subscriptions

3 Technology is changing…Our cities are changing… London, 1980 London, 2016

4 Some facts about cities Of today’s 28 mega-cities, 16 are located in Asia, 4 in Latin America, 3 each in Africa and Europe, and 2 in Northern America. By 2050, it is expected that 66% of the population in the world will be living in urban areas Cities contribute to up to 70% of the total greenhouse gas emissions. By 2030, the world is projected to have 41 mega-cities with more than 10 million inhabitants Tokyo is projected to remain the world’s largest city in 2030 https://esa.un.org/unpd/wup/Publications/Files/WUP2014-Highlights.pdf Half the world’s population will be online in 2018 and by the end 2018, 51.1% of the population (3.82 billion people) will be using the internet Tokyo Population 2030: 37 million Delhi Population 2030: 36 million Mexico City Population 2025: 24.6 million Source: United Nations, Department of Economic and Social Affairs Statistics, Frost & Sullivan and other regional and country level statistics bureau

5 Cities challenges vs citizens’ interestsCities interests Electricity Supply i.e. Caracas, Germany Safety i.e México City, Rio de Janeiro Business & commerce Traffic & mobility Management) i.e. Beijing, Barcelona, Cairo Waste & Water Management Tourism & cultural engagement i.e. Paris, Buenos Aires, Florence Sources: (1) McKinsey Global Institute - Big Data Report, May (2) 2012E, Strategy Analytics , Global Social Network Market Forecast, Oct (3) United Nations, April 2010, (4) Youtube 2011 i.e. Sao Paulo, New Delhi, Panama i.e. Berlin, New York, Tokyo. Cities face quite similar challenges, most of them related to sustainability

6 How do we shape Smarter and More Sustainable cities

7 Pathway for Smart Sustainable Cities6. Ensure accountability and responsibility 1. Set the vision for your SSC venture Smart Sustainability City cycle 5. Measure your city’s progress 2. Identify your SSC targets 4. Build your SSC 3. Achieve political cohesion Guide for City Leaders

8 1. Set the vision for your SSC venture 2. Identify your SSC targets

9 Many stakeholders are involved3. Achieve political cohesion Many stakeholders are involved 4. Build your SSC City services companies Utility providers ICT Companies National and regional governments NGOs Municipalities, City Council and city administration International, Regional and Multilateral Organizations Standardization bodies Industry associations Urban Planners Citizens and citizen organizations Academia, research organizations and specialized bodies

10 How do we know that our city is Smart and Sustainable?

11 KPIs for Smart Sustainable cities help cities to achieve theWhy KPIs are needed? Shows what data to collect Standardizes data collection Shows areas for improvement Shows gaps in policy KPIs for Smart Sustainable cities help cities to achieve the SDGs

12 ITU-T Recommendations on KPIs for Smart Sustainable CitiesITU-T Y.4901/L.1601 Key performance indicators related to the use of information and communication technology in smart sustainable cities ITU-T Y.4902/L.1602 Key performance indicators related to the sustainability impacts of information and communication technology in smart sustainable cities ITU-T Y.4903/L.1603 Key performance indicators for smart sustainable cities to assess the achievement of sustainable development goals, is currently being revised based on the inputs of 15 UN agencies, international organizations and cities 5. Measure your city’s progress

13 KPI structure Dimension Subgroup Sub-dimension Economy EnvironmentBuilding Electricity Supply Employment ICT infrastructure Innovation Noise Productivity Public sector Roads Transport Urban planning Waste and sanitation Water supply ICT Infrastructure Productivity Core: 22 Economy Advanced: 16 Energy Environment Infrastructure Public spaces, nature and biodiversity Waste and sanitation Warer and sanitation Water supply Air quality Energy Environmental quality Health infrastructure Noise Core: 19 Environment Advanced: 7 Education, health and culture Safety, housing and social inclusion Culture Education Food Security Health Housing Poverty Safety - disaster Safety - disaster relief Safety – emergency Safety – ICT Social inclusion Core: 9 Society and culture Advanced: 16

14 ECONOMY ICT CORE ADVANCEDInternet access in households Percentage of households with Internet access Real-time public transport information Percentage of public transport stops and stations with real-time traffic information available Availability of smart water meters Proportion of the water consumers with smart water meters. Availability of Smart electricity meters Proportion of the electricity consumers with smart electricity meters. Household with a computer Percentage of households with at least one computer Fixed broadband subscriptions Households with Fixed (wired) broadband. Wireless broadband subscriptions Wireless-broadband subscriptions per 100 inhabitants. ADVANCED Public Sector e-procurement Percentage of public sector procurement conducted electronically Public Sector Information Security Proportion of smart nation’s services and systems that obtained satisfactory rating for Information security audits Traffic monitoring Percentage of major streets monitored by ICT Clean energy transportation Percentage of EVs Clean energy transportation Percentage of shared vehicles Public sector e-Invoicing Percentage of public sector e-Invoicing Open data Percentage of available open data of cities. e- Public Services adoption Public sector e-service adoption based on the top 10 public services available electronically ICT Noise monitoring Number of outdoor installations with applied ICT based noise monitoring per km2 Electricity supply system management using ICT ICT Drainage system monitoring Percentage of ICT-monitored drainage system Clean energy transportation Percentage of Shared bicycles Water Supply ICT Monitoring Percentage of the water distribution system monitored by ICT

15 ECONOMY Productivity CORE ADVANCEDR&D expenditure Research and Development expenditure as a percentage of city GDP Patents Number of new patents granted per inhabitants per year Employment rate % Employed Youth Employment % Youth Employed ADVANCED SMEs Percentage of small and medium-sized enterprises (SMEs) Creative industry employment Percentage of employees working in the creative industry Tourism industry employment Percentage of employees working in the tourism industry Labour productivity Value added per person employed.

16 ECONOMY Infrastructure CORE ADVANCEDAccess to improved water source Percentage of city population with sustainable access to improved water sources Electricity system outage frequency Average number of electrical interruptions per customer per year Public transport network convenience Proportion of the population that has convenient access to public transport Household sanitation Percentage of the households with access to improved sanitation facilities Public building sustainability Percentage of public buildings with recognised sustainability certifications Wastewater collection Percentage of households served by wastewater collection Electricity system outrage time Average length of electrical interruptions Public transport network Length of public transport systems per inhabitants. Solid waste collection Percentage of city population with regular solid waste collection. Access to Electricity Percentage of households with lawful access to electricity Bicycle Network Kilometres of bicycle paths and lanes per population ADVANCED Water Supply loss Percentage of water loss in the water distribution system. Urban development and spatial planning Existence of a strategic city planning documents promoting compact development, mixed urban land use; and avoiding urban sprawl Pedestrian infrastructure Portion of city with pedestrian, car free and traffic calming streets

17 Adoption of a consistent planning approval process with respect to EMFENVIRONMENT Environment CORE Air pollution Air quality index (AQI) Water Consumption Water consumption per capita Wastewater treated Percentage of wastewater receiving primary treatment. Solid waste treatment Percentage of solid waste disposed to sanitary landfills Solid waste treatment Percentage of solid waste burnt in an open arear GHG emissions (*) Greenhouse gas emissions per capita. Availability of smart water meters Proportion of the water consumers with smart water meters. Wastewater treated Percentage of wastewater receiving secondary treatment. Solid waste treatment Percentage of solid waste treated by other means Solid waste treatment Percentage of solid waste incinerated Compliance with WHO endorsed EMF exposure guidelines Quality of drinking water Index of compliance with standards Wastewater treated Percentage of wastewater receiving tertiary treatment. Solid waste treatment Percentage of solid waste recycled Solid waste treatment Percentage of solid waste disposed to an open dump Adoption of a consistent planning approval process with respect to EMF Green areas and public spaces Publically accessible green areas and public spaces per inhabitants.

18 Air pollution forecasting, Air pollution measuresENVIRONMENT Environment ADVANCED Air pollution monitoring system Number of outdoor installations of ICT Native species monitoring Change of number of native species - Biodiversity Index Exposure to noise Percentage of the city inhabitants exposed to noise levels Drainage system management Percentage of drainage system monitored. Air pollution forecasting, Air pollution measures Protected natural area Percentage of city area protected as natural sites Tree Canopy Area of urban territory covered by tree canopy Sporting facilities Area of total public sports facilities per inhabitants.

19 ENVIRONMENT Energy CORE Infrastructure CORERenewable energy consumption Percentage of renewable energy consumed in the city. Electricity consumption per capita Electricity consumption per capita Public buildings energy consumption Annual energy consumption of public buildings Infrastructure CORE Proportion of city population with potable water supply

20 Higher education ratioSOCIETY AND CULTURE Education, health and culture CORE Student ICT Access Percentage of students/pupils with classroom access to ICT facilities Maternal mortality Maternal deaths per live births. Doctors Number of doctors per inhabitants. School enrollment. Percentage of school-aged population enrolled in schools Electronic health records Percentage of city inhabitants with electronic health records. Life expectancy. Average life expectancy indicates the number of years a newborn infant would live. Higher education ratio Percentage of city inhabitants with higher level education degrees.

21 SOCIETY AND CULTURE ADVANCED Education, health and cultureAdult literacy In-patient hospital beds Number of in-patient public hospital beds per inhabitants Cultural infrastructure Number of the cultural institutions per inhabitants At Risk Population Percentage of inhabitants living in a zone subject to natural hazards Health insurance Percentage of city inhabitants covered by health insurance. Cultural resources online Proportion of cultural institutions and events for which online participation is offered. Food security monitoring and surveillance Presence of food security monitoring and surveillance Cultural Expenditure Percentage of expenditure on Arts and Culture Food aid Percentage of inhabitants dependent on chronic food aid Protected cultural heritage sites Percentage of city area related to protected cultural heritage sites.

22 Safety, housing and social inclusionSOCIETY AND CULTURE Safety, housing and social inclusion CORE Information security and privacy protection Existence of systems, rules and regulations to ensure information security and privacy protection in public service. Informal settlements Proportion of urban population living in slums, informal settlements or inadequate housing Gender income equity Ratio of Average hourly earnings of female and male employees, by occupation, age group and persons with disabilities City population living in poverty Percentage of city population living in poverty Gini coefficient Income distribution in accordance with Gini coefficient.

23 SOCIETY AND CULTURE ADVANCED Safety, housing and social inclusionHousing expenditure Percentage expenditure of income for housing Natural disaster-related deaths Natural disaster related deaths per inhabitants. Risk and vulnerability assessments Checklist: a) city infrastructures available for resilience; b) vulnerability assessment; c)financial (capital and operation) plans to mitigate vulnerabilities; d)technical systems to implement the plans. Emergency Service Response Time Average response time for Emergency Services Disaster-related economic losses Natural disaster related economic losses relative to gross domestic product Disaster and emergency alert Percentage of disasters and emergencies with timely alerts. Resilience plans Presence of vulnerability assessment, financial (capital and operating) plans and technical systems for disaster mitigation Police Percentage of police officers per 100,000 inhabitants Child Online Protection (COP) Existence of rules and regulations to ensure COP. Fire Service Percentage of firefighters per 100,000 inhabitants

24 5. Measure your city’s progressKPIs Project for Smart Sustainable Cities to Reach SDGs Dubai Montevideo Singapore Manizales Valencia Buenos Aires Why KPIs are needed Shows what data to collect Standardizes data collection Shows gaps in policy Shows areas for improvement Pathway to SSC You cannot manage what you cannot measure! Assess the smartness and sustainability of the city Advisory Board and Technical Advisory Group and many others… Contribute to the Standardization process and join this Project now!

25 Citizen Focused – Building Trust6. Ensure accountability and responsibility Citizen Focused – Building Trust

26 ITU-T Study Group 20: Internet of things (IoT) and smart cities and communities (SC&C)Lead study group on Internet of things (IoT) and its applications Responsible for studies relating to IoT and its applications, and smart cities and communities (SC&C). The Fourth Industrial Revolution Smart Cities and Communities (SC&C), including its e-services and smart services It includes studies relating to Big data aspects of IoT and SC&C, e-services and smart services for SC&C  The Fourth Industrial Revolution is fundamentally different from the previous three, which were characterized mainly by advances in technology. In this fourth revolution, we are facing a range of new technologies that combine the physical, digital and biological worlds. These new technologies will impact all disciplines, economies and industries, and even challenge our ideas about what it means to be human. These technologies have great potential to continue to connect billions more people to the web, drastically improve the efficiency of business and organizations and help regenerate the natural environment through better asset management, potentially even undoing all the damage previous industrial revolutions have caused. IoT identification Next Meeting: March 2017, Dubai, UAE

27 New Resolution Enhancing the standardization of Internet of things and Smart Cities and Communities for global development Highlights of this Resolution: Considers the importance of IoT to contribute to achieving the 2030 Agenda for Sustainable Development. Resolves to instruct ITU-T SG20 to develop ITU-T Recommendations aimed at implementing IoT and SC&C. Instructs the Director of the Telecommunication Standardization Bureau to carry out, in collaboration with Member States and cities, pilot projects in cities related to SC&C key performance indicator (KPI) assessment activities, aimed at facilitating the deployment and implementation of the IoT and SC&C standards worldwide; to continue to support the United for Smart Sustainable Cities Initiative (U4SSC), launched by ITU together with the United Nations Economic Commission for Europe (UNECE) in May 2016, and share its deliverables with ITU-T Study Group 20 and other study groups concerned. 25 October – 3 November 2016

28 United for Smart Sustainable Cities (U4SSC) – new United Nations Initiative!Connecting Cities and Communities Setting the Framework WG1 Urban planning Policy, standards & regulation Key performance indicators WG2 Smart living Smart mobility Smart environment Enhancing Innovation & Participation Smart governance Smart people Smart economy WG3 JOIN us now! U4SSC is a global platform for smart city stakeholders which advocates for public policy to encourage the use of ICTs to facilitate the transition to smart sustainable cities. This initiative is supported by 15 other UN agencies and other International organizations and cities.

29 Publications on IoT and Smart Sustainable CitiesFlipbook on Shaping smarter and more sustainable cities: Striving for Sustainable Development Goals Flipbook on Unleashing the potential of the Internet of Things This compendium of Technical Reports and Specifications details policy and technical considerations relevant to the development of SSC, providing policymakers and engineers with valuable reference material to guide their pursuit of happier, safer life in our cities. This flipbook presents a compendium of the first set of ITU international standards for IoT, providing a resource of great value to standards experts interested in contributing to the work of ITU-T Study Group 20. Available on ITU website for free!

30 Next ITU-T SG20 meeting ITU-T SG20 MeetingMarch 2017, Dubai, UAE Forum on “Accelerating IoT for Smart Cities” 12 March 2017, Dubai, UAE

31 Seventh edition of the Green Standards WeekSeventh edition of the Green Standards Week 3 – 5 April 2017 Save the date NOW! Manizales, Colombia Main topics IoT and SC&C Environment and Climate Change Circular Economy Hosted by the Municipality of Manizales

32 “Smart sustainable cities is a journey. Not a final destination”.Nasser Al Marzouqi, Chairman, of the U4SSC Cities will have to make a CHOICE today

33 More information http://itu.int/go/tsg20Thank you! More information

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