1 Marketing and the Marketing Concept 1.1Objectives Define marketing List the seven marketing core functions Understand the marketing concept
2 The Scope of Marketing You have already participated in the marketing X process as a consumer. Now you need to think like a marketer and keep up with: Trends Consumer attitudes Customer relationships
3 Ideas, Goods, and ServicesMarketing promotes ideas, goods and services. Apple Samsung
4 Ideas, Goods, and ServicesExamples of marketed goods include: Cars Electronics Home furnishings Foods
5 Ideas, Goods, and ServicesExamples of services that may be marketed are: Automotive repair Hair styling Legal aid Financial consulting
6 Seven Marketing Core FunctionsChannel Management getting goods to customers Market Planning understanding concepts and strategies to develop and target marketing strategies to a specific market continued
7 Seven Marketing Core FunctionsMarketing information management researching customers, trends, and competitors Pricing charging for goods and services to make a profit continued
8 Seven Marketing Core FunctionsProduct/service management obtaining, developing, maintaining, and improving a product or service Promotion informing, persuading, and reminding customers about a product or service continued
9 Seven Marketing Core FunctionsSelling providing customers with goods and services The move toward same-day fulfillment is gaining speed across the Internet as e-tailers compete for customers. https://www.youtube.com/watch?v=98BIu9dpwHU
10 The Marketing Concept The marketing concept focuses on satisfying the needs and wants of customers. For a business to be successful, all employees must: Understand the marketing concept Provide the best possible service to customers
11 The Importance of Marketing 1.2Objectives Analyze the benefits of marketing Apply the concept of utility
12 Economic Benefits of MarketingMarketing’s benefits to the economy and consumers are: New and improved products Lower prices Added value Competition
13 New and Improved ProductsMarketing generates competition: Apple vs. PC Marketing Essentials Chapter 1, Section 1.2
14 Added Value and UtilityThe value that marketing adds to a product or service is called utility. Five utilities contribute to making a product or service capable of satisfying customers’ wants and needs: Form putting parts together to make a product consumers want Place offering a product where consumers can buy it (e.g. retail store, catalog, Web site) Time offering a product at a convenient time of day or year for consumers Possession allowing consumers to take legal ownership of a product Information communicating information about a product (e.g. through labeling, advertising, or an owners’ manual) Marketing Essentials Chapter 1, Section 1.2
15 Market and Market IdentificationMemorize the terms in this section. The first important term is market , which refers to people who: Share similar needs and wants Have the ability to purchase a product
16 Consumer Versus Industrial MarketsThe consumer market wants products and services that……Think back in your daily lives, why do you buy the products you have???
17 Consumer Versus Industrial MarketsThe industrial market , or business-to-business (B-to-B) market, wants products and services that: Improve productivity Improve efficiency Increase sales Decrease expenses Marketing Essentials Chapter 1, Section 1.3
18 Market Share A company's market share is its percentage of total sales in a given market, such as the video game market. Market share changes as: New competitors enter the market The markets volume increases or decreases
19 Market Share for search engines
20 Target Market and Market SegmentationIdentifying a product’s target market is a key to success. A single product may have these two target markets: Consumers Customers
21 Target Market and Market SegmentationWho would a nutritious breakfast food would be targeted at??
22 Target Market and Market SegmentationTo develop a clear picture of its target market, a business may create a customer profile , which lists information such as: Age Income level Ethnic background Occupation Attitudes Lifestyle Geographic residence
23 Marketing Mix The marketing mix X includes four basic marketing strategies, or tools, called the four Ps: product place price promotion
24 Marketing Mix
25 Product A company must choose what products to develop, update, and improve. What are some products you currently use? Marketing Essentials Chapter 1, Section 1.3
26 Place A company must decide where to sell and distribute a product.Name some places you can buy a product? Marketing Essentials Chapter 1, Section 1.3
27 Price A company must determine what price it will charge for a product. What do you think determines prices of a product? Marketing Essentials Chapter 1, Section 1.3
28 Promotion A company must decide how to advertise, promote, and publicize a product. What are the most popular forms of advertisement?? Marketing Essentials Chapter 1, Section 1.3