1 Research support acrossWA academic/research libraries

2 Curtin University Jaya Ralph, Faculty Librarian LawJaya Ralph is the Faculty Librarian – Law at Curtin University. Jaya has a background in business librarianship and recently ventured into law during the establishment of Curtin University’s new Law School three years ago.

3 Curtin Research Journeys Identifying touchpoints along the wayHello, my name is Jaya Ralph and along with Linden Hall, we are currently leading a strategic initiative to map the research journeys at Curtin University. The Project Team has a good mix of members from across the Library including all Faculty teams, Research Services and Collections. We commenced in April and we meet fortnightly. The aim of this strategic initiative is to identify touchpoints along this journey where Curtin Library can provide support at crucial stages along the twisted, winding, somewhat foggy path that is research. To identify our touchpoints we needed to do 3 things: Gain a better understanding of the research journeys at Curtin. Gain an understanding of other training at the University that researchers have access to. Define who are researchers are. The team defined our researchers as HDR students, early career, mid-career and established researchers. However we also looked beyond traditional researchers to include any student or staff member who is producing research outputs. This has allowed us to include the growing group of 4th years doing capstone research projects which require ethics approval, research integrity training and data management. To gain an understanding of other training at the University, the team have consulted with other support areas on campus, often referred to as “research enablers” such as: The Learning Centre The Graduate Research School The Curtin University Postgraduate Student Association It is our hope to enable collaborative partnerships with these research enablers to allow the Library to become more integrated as a key player. To gain a better understanding of the research journeys at Curtin we jumped on the back of another initiative recently driven by the Faculty Librarians at Curtin Library to evaluate our research workshops. We ran 3 focus groups last week and questions were included relating to the research support needs of HDR students, thus feeding into this initiative. What came out of the focus groups: Funding cuts across the university are affecting research students particularly in the support areas. Like other universities we have a significant international body who’s needs can be quite different from domestic students. We have learnt more about the 4th years and how they’re replicating what the HDR students are (ie: ethics approval, creating and sharing data, writing papers) – we have been given the sense that the research cohort has expanded down a notch into the undergraduate arena. Data management has become a big issue. As has Copyright and Literature Searching. Industry research is an area lacking in support. Part-time students are not as engaged with the Library or the University. HDR students want support during candidacy and they suggested meeting Faculty Librarians at this point in time. Promotion is key. Attendees suggested that catchier titles would promote attendance and that a co-ordinated approach to advertising Library workshops through the Graduate Research School would assist in promotion. Co-teaching with the Faculty have been very popular and it was even suggested to have a whole day of intensive research workshops to prepare for the road ahead. The Faculty Librarian model is highly valued and they want more of this ongoing relationships with their Faculty library teams. Our next steps are to: Create a visual map (or path) of the research journeys at Curtin. Convert workshops into videos for our external and ESL cohort. Investigate the role of the Library as a “connector” for research training offered elsewhere. Design a co-ordinated approach to inform researchers at Curtin of what support is available. We have travelled along the initial twists and turns of the road you see here and we are about to turn the corner of the mountain to the light! Identifying touchpoints along the way Curtin University is a trademark of Curtin University of Technology CRICOS Provider code J cc: paul bica -

4 Edith Cowan UniversityMaureen Couacaud, Library Research Services Maureen has worked as a reference librarian and a business subject librarian before joining the Library Research Services team two years ago.

5 Research Online Supporting ECU ResearchersRECONFIGURATION OF THE REPOSITORY DIGITISATION OF ECU PUBLICATIONS RESEARCH STUDENTS SCHOLARLY WORKS Research Online Supporting ECU Researchers Presented by Maureen Couacaud, Edith Cowan University Library, at the WAGUL Research Forum, June 28, 2015, Murdoch University. Introduction Our statistics show that Research Online, the ECU repository, is currently being accessed by people from > 200 countries! In the next 3 minutes, I will describe the 3 projects which we think are really going to support ECU researchers by showcasing their research to the world through our repository. Project 1 The first project, which we have completed, is the new look Research Online. Late last year, following the ECU academic reorganisation process, the university moved from a 3 faculty and 13 school structure to a flatter and smaller structure of 8 schools, the repository was re-structured to reflect the university’s new academic structure. This took us an intense 2-3 months of work to come up with the master plan and to document the re-configuration of the repository. We took this opportunity to simplify the structure both in the public and in the staff view – mapping and configuring the database to move school publications from their old spot to their new spots. A quick taste of what I mean by re-configuration would be mapping of works from the old School of Law and Justice and the School of Business. The School of Law & Justice was split with Law joining the School of Business to form the NEW School of Business &Law. Justice was moved from the School of Law & Justice to the school of Arts and Humanities. Project 2 The next project, ECU Publications Digitisation Project will highlight and provide access to the works of both past and present ECU researchers. We are currently gathering together ECU publications such as reports, conference proceedings, working papers, books, & manuals into one online series. Journal articles are not included as these are well looked after in our current workflow, nor are we looking at including multimedia materials. While some of these items are already in Research Online, we have found about unique items published by ECU, WA CAE and ECU’s founding institutions, the various teachers colleges, which are currently not included in the repository. These items are being check for authorship, copyright, are being scanned, and items which are already in the repository are being tagged. We hope to have this collection up and available by the end of the year. Project 3 The third project we think will support our research students has come about because of our ongoing collaboration with the Graduate Research School. HD research student’s theses are currently in the Repository but we will be lifting their profile by showcasing a new series called the Research Students Scholarly Works. Our team and the Office of Research have identified about 900 items for this series. The series will list both open access and metadata only information on student publications, in particular, theses related publications. We will link theses related student publications to & from their theses. New library management system (LMS) Last but not least, ECU Library is implementing a new library management system and this will have an impact on the repository as some student theses are restricted to ECU staff and students through the catalogue by sign-on. We will need to update the location links of these items once the new catalogue has been rolled out. Coming! New LMS & new e-Reserve system

6 Murdoch University Joanne Richards, Research Repository CoordinatorJoanne’s early experience was as a reference and subject librarian working in the science area. She started working with the Research Repository in 2009.

7 Lack of relationship with the Office of Research and Innovation has hindered our efforts to provide support for new areas of research including data management. In her early days at Murdoch University the University Librarian concentrated on developing relationships around campus. In her meetings with the Director of the Office of Research and Innovation (ORI) some issues were discussed Duplications of effort in compiling publication information at the university ORI staff not feeling well qualified to do the verification for the ERA and HERDC reporting Publication information was not being collected in a timely manner As a result I was charged with the task of working out benefits to the Library and the resources required if we were to take over the role of adding and verifying publication information in IRMA, the university’s publication management system Challenging task as IRMA is a complicated system when compared to the Eprints which is a very easy system to use. And the verification process is complex An example is the workflows in the slide that depict the addition of author information. Eprints on the right… not only is there less steps, but what is not shown in this chart is that the steps are also less complicated and less time consuming i.e. additional forms don’t need to be filled in This increased complexity was evident in many scenarios including Journal titles, conferences etc It became obvious that entering information into the two systems were two very different processes Result … Very little benefit to the library in saving staff time as journal article info is imported into Eprints with a doi. The same manipulation of data in the Research Repository would be required with information imported via IRMA. Some small assistance with push of some publication info that we currently rely on getting from IRMA, or the researcher to find out about Resources – agreed upon by the Director of the Office of Research and Innovation What next - waiting on IT to set up Scopus feed into IRMA and commitment to funding Considerations What staff required i.e. library technician or librarian – some of the verification is complex This early work with IRMA has helped to establish a working relationship between the Library and ORI that has moved onto areas such as ORCID and data management. 12 months ago we wouldn’t have imagined being in the place we now find ourselves.

8 The University of Notre Dame AustraliaJackie Stevens, Manager Research Services Jackie has a background in Arts & Humanities, Sciences and Education librarianship. Having taken on this new Research role at Notre Dame at the end of last year, she is working with the Research Office to develop skills and processes to enhance the learning and experience of postgraduates and academics.

9 Researcher Learning You can lead a Researcher to water… but how do you get them to drink? In March this year, the Review of Australia’s Research Training System report was published by ACOLA - the Australian Council of Learned Academies. Amongst other key findings, it identified transferable skills development as a necessary aspect of HDR training in Australia. In the Innovation climate, there are all manner of high level conversations being undertaken at Notre Dame, as are undoubtedly happening at your institutions also - around graduate attributes and skills development for researchers - which will bring alignment with government mandates around innovation and industry, such as we are discussing here today. You, like us at Notre Dame, may have identified anecdotally (or perhaps formally) that researchers themselves – and our institutions for that matter – aren’t always clear about what qualities and skills they need to develop to be “successful”. Some years ago when I worked in the British School sector, I came across the Vitae Lens on Information Literacy from the UK, which at the time I thought looked like a lovely mix of muted colours in a nice graphic, but didn’t mean very much to me in the school context at the time. But that graphic has stayed with me and I have recently been re-looking at the Vitae Researcher Development Lens suite again – this time in the context of working collaboratively with the Research Office on the schedule of training events for researchers to which the Library contributes – and the beauty beyond the graphic has been revealed, including the provision of resources on the Vitae website showing practical ways of how to use the framework for staff development1 and a methodology for mapping researcher learning materials and programmes to the RDF2. Coincidentally, I’m glad to say that the ACOLA reviewers happen to agree with me that the Vitae Lenses clearly articulate a thorough conceptual framework for identifying skills and attributes desirable in a researcher, with a clear mention of the RDF in Key Finding 4. The plan to use the Vitae RDF Lenses in the Notre Dame Library and Research Office training schedule is now firming up nicely, and alongside our soon-to-be-finished Information Literacy framework being developed by library colleagues in-house (using a combination of the new ACRL IL framework, the University of Adelaide Research Skills Development Framework and the Open University framework), we hope to help lead researchers to the cup of “success”. Vitae, © 2010 Careers Research and Advisory Centre (CRAC) Limited

10 University of Western AustraliaKylie Black, Senior Librarian, Research and Learning Support Kylie has been working in the UWA Library since 2013, and in that time she has spent time around in the Medical and Dental Library, the Education, Fine Arts and Architecture Library, and the Barry J Marshall Library (formerly known as the Science Library), where she is currently located. Prior to this, she was a librarian at Curtin University and a Subject Specialist: Music at the State Library of WA for 7 years. She has a Bachelor of Arts with Honours in Music from UWA and the Graduate Diploma in Information and Library Studies from Curtin, and was the winner of the Early Career Award for Information Services in 2005.

11 Partnering with ResearchersLibrary involvement Data management plan Preparation Maintenance Discovery Data updating archiving preservation Search strategy Machine learning Data harvesting Since February this year, the UWA Library has been working in partnership with researchers in the Centre for Plant Energy Biology on the cropPAL project. cropPAL stands for Compendium of Proteins with Annotated Locations, and it is an ANDS High Value Collections project. It is an open access database for four crops at the moment, containing protein location data within plant cells, with links to the full text of the journal articles where the data is reported. Ultimately, cropPAL enables researchers to develop crops with higher yields and therefore increased food production. The Library became involved because ANDS encourages collaboration with libraries for its projects. It was especially relevant in this case because the search strategies for the first four crops had very low success rates; sometimes as low as 10%. The Library is supporting this project from both the Research and Learning Support and eResearch teams for the entire research cycle. I am working on the search strategy and text mining as well as improving the cropPAL search interface. Katina Toufexis in the eResearch team is working on data management, and improving discoverability both of the cropPAL website and its datasets. The project is 18 months long, and is due to be completed in mid-2017 so we are now in the Discovery phase. Preparation Discovery In the first iteration of cropPAL , the research group kept records of the search strategies used and lists of all the articles assessed for inclusion in cropPAL, including the ones that did not contain the data they needed. After trying many different search strategies, we are now using this dataset to train different machine learning algorithms. This is currently yielding a success rate of over 90%. My role is now in investigating datamining permissions. Depending on how further testing goes, either the machine learning algorithms will do the searching for me by datamining or, at worst, those algorithms will produce the best collection of terms to use to ensure the optimal search strategy. Katina, in eResearch, is working on harvesting data into Research Data Australia, and on the discoverability of the cropPAL website and its datasets. Website creation In the next phase of the project I will be to using what I have learned from searching for protein interaction data to make a better search interface. Citation of the original data is being considered along with minting DOIs for the cropPAL datasets. Katina will be working on increasing visibility to ensure that when researchers Google relevant terms that cropPAL appears high up in their search results, and that the datasets are readily available. Maintenance Even in the Discovery stage, we are thinking about how easy it will be to maintain and update cropPAL. Data archiving and preservation for long term storage will also be addressed at this point. Even at this early stage, both the research team and the Library are already seeing the benefits – for me, a major benefit has been seeing how researchers really seek information along with a rapid learning curve in text and data mining. Working so closely with these researchers has also opened their eyes to other ways in which the Library can help them, such as citation metrics and EndNote. As the cropPAL project is a unique opportunity for the UWA Library in being truly partnered in a research project, we are planning on using it as an example of how the Library can contribute to other research projects. Website Creation Increasing Visibility Refine interface Data citation Minting DOIs Promotion Metadata

12 CSIRO Sue Cook, Data LibrarianSue Cook is a Data Librarian with the Research Data Support team in Library Services in CSIRO. They provide support for our data repository- the CSIRO Data Access Portal or DAP. Formally from a science background before becoming a librarian, she has been with CSIRO since She has interests in new models of science scholarly communication, data management and using social media for professional development.

13 Workspace A powerful, cross-platform workflow framework that enables collaboration and software reuse  “… thanks to all those people who build and maintain all these systems - so we do not have to. And a big thanks to you all for making us all look just so professional in that Wednesday meeting with one of CSIRO’s most valued customers.” Sue Cook  Data Librarian | Research Data Support | Library Services Information Management & Technology  CSIRO E WAGUL script I am part of the Research Data support team. We support our data repository the CSIRO Data Access Portal or DAP. The DAP is not just a metadata store but is closely coupled with its own encapsulated storage. You can find the DAP at data.csiro.au. In 2014 we partnered with a group of people from across the organisation to incorporate support for publishing software into the DAP. That group included the Workspace development team. They are software engineers. They subsequently used the DAP to publish their software, and host their files. They became evangelists for us with other researchers developing software. I, in turn, can return the favour. Workspace is a GUI workflow tool. It is cross-platform with a plug in architecture. Among its many features are built in visualisation tools and provenance recording. Using the DAP can offer our software developer researchers persistence, DOIs, versioning, a clear attribution so that others can see how to cite their software, template pre-approved licences and an inbuilt release approval process. When we were prioritising features to improve we were using our librarian lens of the world. We were prioritising supporting a culture of data and software citation so that these research outputs could be recognised as part of the scholarly publication ecosystem. When we talked to these researchers we realized that attribution, citability and being able to track citations were not the primary motivators for the Workspace team.  As software engineers their primary output is their software. They were motivated to use the DAP by features that supported persistent and immediate evidence of reuse. They prioritised things to improve such as up time, good communication of outages and access to quality download statistics. Our up time isn’t bad but it only talks one inconvenient event for a customer to recommend improvement. We use Google analytics to offer usage statistics to researchers and as a result of the requests from this group we became much more familiar with set up of the service and how it interacted with the way the DAP worked. We have improved and we are working on more improvements but we did get this outcome … The Workspace team had an online meeting with a valued international potential customer. That customer was able to download, install and start evaluation of their product during the meeting.  We weren’t the only link in the chain that enabled this outcome but we were part of the chain that made the Workspace team and CSIRO look good.