1 RIVER STATION Swim & Tennis COMMUNITYAnnual General Membership 2016 Meeting January 9, 2016 River Station Community Association Presentation will be posted on River Station website

2 Agenda 2016 Board Members Welcome New Neighbors 2015Volunteer Recognition 2015 Accomplishments In Review Intro Property Management to Neighborhood Committee Updates for Financial Reporting by George Waugh PRSC Presentation Q & A

3 2016 Board of Directors President Vice President Treasurer Secretary Long Term Planning Christine Berkey Lynn Grove George Waugh Debbie McCaffrey Scott Weber

4 Volunteer RecognitionEveryone who helped clean the pool furniture especially the Norcross HS Water Polo team Social committee members who gave their time to plan/organize year-long activities. The Fee’s, Owen Kenworthy, and Lynn Grove for maintaining the database for RS Directory and New Members Emergency Preparedness: Ryan Michael, Scott Weber, Mark Fee for salting and sanding Outer Bank Dr (2/15) Suzanne Milligan, Swim Coach and Sonia Padoan, Co-Manage for JBRS

5 New Neighbors 2015 – total 12 Laura and Sean O’Conner; and Ann, Mother - Fort Fisher Way Michelle and John Nott - Fort Fisher Way Angie and Brian Davis - Fort Fisher Way Brandon Collier - Fort Fisher Way Liz and Jon Favaro - Cape Kure Court Barry and Helen Kryski – Cape Kure Court Guy Gethers (Gary) - Capers Crossing West Chris and Chuck Konfrst - Outer Bank Drive Hardy and Nneka Chukwu - Outer Bank Drive Bonnie and Michael Kersten - Southport Crossing Devon and Ryan McGinnis - Southport Crossing Michael and Rachel Fox – Goose Creek Way (Dealy’s and Kenworthy’s – moved within neighborhood)

6 2015 Accomplishments Tennis Court crack repairs by Southeastern Tennis (Nov/Dec 2015) Removal of fallen/dead tree on Pool fence (Nov 2015) Removal of dead tree by Tennis Courts (Oct 2015) Tennis Screens Installed (June/July 2015) Pool Steering Committee formalized, volunteers DFisher, MKenworthy, RRosenthal & Gatti’s (July 2015) Tennis Courts cracks repaired by Southeastern Tennis (May 2015) Board implemented key card guidelines and cost of replacement/lost key cards (May 2015) Pool pump purchase (April 2015) Two (2) new play set swings installed (April 2015) New Swim Co-Managers and Swim Coach, two River Station members (March 2015) New Pool Chair and was formed with new chair, Marti Kenworthy (March 2015) Winterize Committee re-established and activated February 2015 Landscape rendering of full color depiction. Plants proposed for installation accompanies Master Plan.

7 Introduction of Property ManagementAccess Management Group Dave Lyons, Property Manager, CMCA Stephanie Munn, Director of Marketing BBB Accredited Business since 02/04/2011 As you know, managing your own community is a challenging task indeed. While this may be a bit bias coming from a management company employee, having a professional Manager and Management Company can help make the Board much more effective. A good manager will handle much of the vendor and homeowner interactions which frees up the Board’s time to think and act strategically for the long term health and vitality of the HOA. The Property Manager is also a good resource from which the Board can draw on to ensure they are on the right path and are making legally and intuitionally sound decisions. Having served on my own Kennesaw HOA Board for 16 years I relied heavily on our Property Manager’s council and direction. I learned so much from my tenure on the Board that I decided to become a manager myself. Dave Lyons Excellent intro by Dave – initial to me in response to request for proposal.

8 Access Management Standard ServAccess Management Professional Services Streamline HOA Operations Assessment Fees Mailing invoices Collecting payments Processing payments Following up on delinquent accounts Financial, Accounting, and Administrative Management Assist board of directors develop and execute the annual operating budget Prepare HOA budgets, chart of accounts, and financial statements Create, mail and collect homeowner assessment fees Oversee vendors, including reviewing and paying bills, and maintaining records Maintain a running balance sheet and reserve fund evaluation Provide monthly expenditure reports, financial statements, check registers and homeowner collection updates Maintain balance sheets, track reserve money and reconcile bank statements Administrative Management Liaison between the board and homeowners Maintain up-to-date homeowner records database Monitor and document architectural control violations Handle all HOA printings and mailings, including newsletters and annual meeting notices Assist with association and board meetings Assist with the board of directors’ election, including creating and tracking ballots This Slide will be left up on the screen for neighbors to view while Dave/Stephanie are speaking.

9 Maureen McNamara Bettina Smalley Susan Masters Linsley & Ryan MichaelsSocial committee Maureen McNamara Bettina Smalley Susan Masters Linsley & Ryan Michaels

10 Social Committee - BudgetSpring Fling $475 Pool Opening $250 Movie Nights $300 July 4th $325 Back-to-School $350 Halloween Winter l Santa Party $700 Adult Party

11 Social Activities 2016 Spring Fling - Open Pool Opening - OpenMovie Nights – Linsley & Ryan Michaels July 4th – Open Back to School – Bettina Smalley Halloween – Bettina Smalley Christmas l Winter Party – Open Adults Socials – OPEN Accumulated debris and run-off to creek bank and stream in front of Pool House. Debris removal needed.

12 Grounds Committee Michael Scott, Chair Ruffin Booth, Committee MemberKatie Fisher, Committee Member Michael will present for Grounds.

13 Grounds Committee Increased services by Atlanta Turf and renewed contract for 2016 Improved seasonal flowers at front entrance Filled and seeded at entrance to club, along curbing Repaired and painted roof on the play ground set Replaced doors, locks and plexi-glass on communication board at club Replaced front entrance lighting

14 RePAIR l RePlace l ReMove

15 Tennis Committee

16 Did you know in 1991, Tennis at RS consisted of:Tennis Committee New tennis screens were installed July 2015 Cracks repaired under warranty by Southeastern Tennis Fewer teams playing out of River Station Fewer non-resident members, means less revenue Consideration for Tennis Academy to generate more interest, play by residents, and family-fun events Did you know in 1991, Tennis at RS consisted of: 4 Men’s ALTA 3 Business Women’s ALTA 1 Women’s Daytime ALTA 3 Junior Boy’s 2 Junior Girls Should we go with this? Mention Tennis Academy as a consideration?

17 Safety Committee Matt Mason, Chair Richard Rosenthal, Committee MemberJanice Crosby, Committee Member Scott Weber, Committee Member

18 Safety Committee 2015 was a year of accomplishment because River Station formally achieved status as a Gwinnett County COPS community. Acceptance was in April, signage at the front of the entrance was installed first week of May after we had the required second mandatory meeting for block captain orientation and the third mandatory COPS safety meeting for the west precinct. COPS West Precinct Officer, Trent Greene, replaced Shane Kelly as our COPS officer this past September. Issues for which support has been provided Various teenage loitering activity at the club tennis courts Abandoned car at the tennis court (owner was located and vehicle removed) Burglary back in the summer and auto break-in’s Speeding in the neighborhood Trespassing and parking at the club, private property

19 Who are Block Captains? Streets Captains Capers Crossing EastFisher, Katie Mateo Inlet Copelli, Tammi Fort Fisher Way McCaffrey, Debbie Southport Crossing Grove, Lynn Southport Close Gatti, Linda Cape Kure Court Foppe, Betsy Folly Place Mason, Matt Doroff, Janie Outer Bank Drive Bowers, Barbara Weber, Scott Cavin, Kristi Goose Creek Cove Rosenthal, Janice Goose Creek Way Coffee, Amy Danzig, Sherri

20 Some important and interesting info…See something suspicious activity not sure whether to dial 911? : Gwinnett Police Non-Emergencies : Norcross Police Interesting facts from the police: Check out Soliciting between the hours of 7pm and 9am Monday through Saturday is illegal without a permit. Sunday is always illegal. Most crimes in the city are burglary and breaking in autos, during the day. Most active police area is over on Holcomb Bridge / Winters Chapel 60-70% of breaking in autos are unlocked. Lock your car! 1.06 officers per 1000 citizens, other cities with their own police are 2 to GCPD considers this a great value for the service we receive. Peachtree Corners FIX-IT APP l Improve Accountability Easy reporting of non-emergency civic issues such as public works, environmental hazards, and quality of life. Uploads a photo or video and marks the geographic location on the map, which is then directed to City Hall for quick and systematic resolution. FREE download in most smartphone platforms and is also available on the City of Peachtree Corners website. Visit under Helpful Links.

21 Pool Committee Marti Kenworthy, Chair Darlene Penner, Committee MemberLori Fortis, Committee Member Dale McClure, Committee Member

22 Swimming Pool & Access Gate system will control access times7 AM through 10 PM Scan your card and lock will open System records entry times by member number Scan card or an electronic exit button to open lock and exit Under review to county compliance Cards not needed during guarded hours but guards will not be there until closing Video Surveillance

23 Swim Team, JBRS Swim For 2015, returning 2016Swim Coach, Suzanne Milligan Swim Co-Manager, Sonia Padoan, River Station Swim Co-Manager, Sonia Lee, Jones Bridge Thank you to everyone from the board and Pool Chair. It was a great season for River Station and the Jones Bridge Rapid Barracuda's.

24 PRSC Committee Richard Rosenthal, Member Doug Fisher, MemberMarti Kenworthy, Member Linda and Eric Gatti, Member Suzanne Milligan, Member

25 Pool Resurfacing Steering Committee8 Companies contacted and 6 quotations received All quotes in agreement as to needs and quotations within 10% on basic requirements Deck leveling in line with County trip requirement New grasses – dormant.

26 Pool Resurfacing Steering CommitteePool shade needs replacement New starting blocks for swim team in line with pool resurfacing and coping repair Sand change out in filters Chemical feed system in support of non-guarded hours

27 Outdoor Pool Chaise LoungesCoping Outdoor Pool Chaise Lounges Diving Board Starter Blocks LifeGuard Stands

28 PRSC – Summary ProjectionUsing submitted quotations the following is our projected costs for the pool project. Note that from the 6 quotations received for resurfacing, we used the upper limit quotes. An additional $3,000 was added to the resurfacing cost as each quote included a caveat in regard to pool surface condition. Below is intended for both pools. Main pool resurfacing and lane tile replacement $28,000 Main pool side tile replacement $ 7,000 Kids pool resurfacing $ 4,000 Kids pool water line tiles $ 1,000 Coping repair $ 4,000 Additional related pool cost: Expansion joint repair and replacement $ 2,000 Concrete repair to eliminate trip hazard $ 2,500 Overage estimate due to surface issues $ 3,000 Total resurfacing, tile and surround: $51,500

29 PRSC – Summary Proj (continued)Overall the numbers shown are realistic for a budgeting perspective Additional need: Diving Board replacement and stand repair $ 1,500 Guard stand replacement $ 1,000 Shade shelters replacement $ 2,000 Painting of coping for safety and uniformity $ 1,200 Total additional $ 5,700 Other required Starting blocks for swim team $ 5,000 Furniture $12,000 $17,000 Total of above $74,000 Other requests Maintenance - replace filter sand $ Main pool replacement of entry hand rails $ 2,200 New water line to kids pool $ Chemical system for main pool $ 1,200 Total other requests $ 4,600 Total requested funding $78,800

30 George Waugh Treasurer, Board MemberRsca Financial George Waugh Treasurer, Board Member

31 Membership 133 Full Members 37 Civic Members 4 Non-Resident Members22 Open Homes 2 homes converted from Civic to Full Membership in 2015.

32 2015 Income vs. Budget Budget Actual Full Members 79,255 76,835Civic Members 6,825 Non-residents 2,420 2,349 Late Payment Revenue - 260 Initiation Fees 800 HOA Fee From 2015 Closings 509 Tennis Dues - Non-resident 1,355 1,050 Jones Bridge Swim & Racquet 600 Key Card Replacement 15 Budgeted Revenue 89,855 89,242

33 2015 Expenses vs. Budget Budget Actual Pool Management (15,475)Pool Budget (non-management) (3,525) (3,471) Grounds (14,880) (14,657) Utilities (17,500) (17,103) Tennis Windscreens (3,000) (3,008) HOA Insurance (2,350) (2,680) Property Taxes (1,450) (1,448) Social (3,560) (2,309) Long Range Plan Contribution (16,000) Other (6,270) (3,751) Budgeted Expenses (84,010) (79,902)

34 Tennis Revenue 2015 Actual Revenue $1,050 2014 Actual Revenue $1,785Out of neighborhood (ON) players charged $35 per season 2015 Actual Revenue $1,050 2014 Actual Revenue $1,785 2013 Actual Revenue $2,952

35 Account Balances Dec 2015 Long Range Fund 28,000 Operating Fund 33,700Rainy Day Fund 55,400 Total Cash 117,100

36 2016 RSCA Dues Income ForecastCivic Members ea $6,475 Full Members ea $80,465 Tennis $1,050 Open Homes $0 Non-Resident Members $ 2,420 Total $90,410

37 2016 Planning – Budget AssumptionsCollect all monies due to RSCA in a timely manner Manage budgeted expenses using 2015 as a benchmark with a reasonable allowance for unexpected items Responsible investment in Association utilizing Long Range Fund and cash deemed in excess of budgeted expenses Swimming Pool and Playground should receive primary attention

38 2016 RSCA Budget Forecast Revenue 91,000 Expense (82,500)Excess Cash 8,500 Long Range 19,500 Pool Furniture (12,000) Playground ( 9,500) Starting Blocks ( 5,000) Diving Board ( 1,500) Balance 0

39 Q&A - Your Input & Thoughts

40 Thank you all for attendingThank you all for attending. RSCA Board 2015 Pamela Scott, President Richard Doughtery, Vice President George Waugh, Treasurer Christine Berkey, Secretary Mary Medlin, Long Term Planning