1 RPA – Robotic Process AutomationAs a consulting company who envisions tomorrow’s drivers while enhancing today’s reality, Acando offers clients an reliable implementation of the new automation technology improving business processes that will make your organization more effective, and increase capacity in your teams. Contact What is Robotic Process Automation? The term “robot” is metaphorical, referring to software products which provide a generic automation capability and are configured within the end-user environment to execute manual and repetitive tasks. Robotic Process Automation (RPA) are easy to configure, require little IT expertise and can be quickly ‘trained’ and deployed to automate manual tasks. They differ from traditional software by working at the user interface level, replicating the exact actions a human user would take, in fact creating a digital workforce for you front office, back office and support functions. RPA in detail While a number of solutions exist, RPA offers a superior customer experience and dramatic error reduction, providing significant cost and efficiency benefits in short timeframes. Being relatively simple to implement, RPA can deliver benefits quickly where ROIs between 300–700% are common. Robotic FTE's operate 24/7 and are generally 1/4 of the price of human FTE's with consistent and better quality. Clerical procedures can be automated in a matter of days, creating quick return on investment. RPA does not replace existing company software but instead RPA takes advantage of existing applications. Robotic Automation does not compete with BPMS (business process management systems) and SOA (service oriented architecture) initiatives but rather extends and complements them. The benefits of RPA solutions go beyond cost reduction and include: Quick return of investment Increased and consistent quality Allows time to innovate, develop and focus on customer satisfaction Decreased cycle times and improved throughput Reduce errors while greatly increasing efficiency Flexibility and scalability Improved accuracy Better utilization on employee know-how RPA can be used to automate processes that are: Digital Time critical and seasonal Highly repetitive Prone to error Rule based RPA Tool Selection and implementation Proof of concept RPA Assessment Implementation of RPA and continuous support and development Vendor selection RPA Pilot Implement RPA Continuous improvements of RPA Education Process development IT development Best practice Strategy Deploying RPA on specified processes and/or tasks Implement RPA test installation and validation of business case and RPA potential Assessment of RPA potential and organizational maturity Process and IT assessment HR assessment Organizational assessment Strategy assessment Location assessment Process development WHAT CAN DO FOR YOU Align and develop strategy on corporate or functional level Q&A Outsourcing Staff development Roadmap (Development) Digital strategy ACANDO