Small Business Consulting

1 Small Business ConsultingAll I Wanna Do David M. Boje 2...
Author: Diane Paul
0 downloads 3 Views

1 Small Business ConsultingAll I Wanna Do David M. Boje 2017 Day One of Class Please Put NAME ALL CAPS (as you want to be called) on NAME PLATE Use Magic Marker – Use big letters – thank you Add TEAM NUMBER (when we get to that part of event today) Please Sign Attendance Sheet, on desk, as you enter class: 25% ATTENDANCE, and actually participating in day-by-day class events, includes completing make-up written work for ANY missed class & missed CANVAS, & completing course evaluation (deduct this entire 25% if evaluation NOT completed). Please Put NAME ALL CAPS (as you want to be called) on NAME PLATE Use Magic Marker – Use big letters – thank you Add TEAM NUMBER (when we get to that part of event today) Please fill in index card- hand in at very end of class FULL NAME IN CAPS Where Boje can TEXT you TEAM NUMBER (1 to 10) you joined (will happen before break) Books you are going to read for Canvas (happens before break)

2 Faculty concerned about a student’s poor class attendance, performance, or other issues may refer to the QuickConnect (QC) program. If, after an attempt by the instructor to make contact results in no response, a referral may be made via the following link on the faculty tab of myNMSU: https://quickconnect.nmsu.edu We do our best to provide one-to-one intervention to connect students with resources pertinent to their needs.

3 On I feel Healthy – both arms On I feel Happy – both arms up, PMA warm up: Each day we do HHT differently Whatever Mind can conceive it can achieve with Positive Mental Attitude INSTRUCTIONS: On I feel Healthy – both arms On I feel Happy – both arms up, On I feel Terrific – leap in the air as high as you can PMA warm up: Each day we do HHT differently

4 Lesson Plan Demo By BojeSTEP 1 HHT warm up & (15 Min) Augusto Boal Training exercise Warmup (Silent Image Theater: Completing Story, Scene by Scene; then Debrief - Principle of Surrender STEP 2 (15 Min) 2 Canvas Questions, Slides on what course is about 4-leaf clover & 15 Min YouTube Crisis of Capitalism: STEP 3 (30 Min) Interactive Event today: Get in teams, What is MEANING of Crane and Crow Storytelling event STEP 4 (2 minutes) Q & A with class to see what worked well today, and what could be better - Principle of Surrender STEP 5. (2 Min ) Scoring Sheet. Presenting Team is responsible for making copies, - we have no funds to do copies for you STEP 6. (homework) Team will access Canvas, and do numeric score, and make constructive comments to audience member's homework submissions.

5 STEP 1 (15 Min) Augusto Boal Training exercise Warmup (Silent Image Theater: Completing Story, Scene by Scene; then Debrief DEBRIEF: Write silently, without talking, in your own notebook. Answer this question: What is the UNTOLD STORY that you and your partner were telling image by image? After you and partner wrote this out (silently), then exchange, and read your partner's UNTOLD STORY, while they read yours. Still no talking. Answer this question: How was their UNTOLD STORY different from yours, and/or similar to yours?

6 Step 2 - Project Team – please put Canvas Questions on Board at beginning of classLet Boje and Mabel know that you own team’s less plan is a few days ahead so they can respond Canvas Question 1a: What is Becoming Agile and give examples of How NMSU can apply SEAM? 1b:What is your living story CRANE & CROW (put in 4 levels of meaning & examples of your life in each one? Please have about 500 words total for both questions; include references DUE 72 Hours Project Team – please put Canvas Questions on Board at beginning of class Let Boje and TA know that you own team’s less plan is a few days ahead so they can respond

7 Lesson Plan Step 2: Slides on What Course is AboutWhat is the course about? Consulting is Theater a means of transforming messed script of Organizations to be AGILE by your Consultative fore-caring for metascript! Define the goal of this course? To train you to be a consultant in an era of COMPLEXITY OVERWHELM, its biggest transformation since the industrial revolution. Define the scope of the course? You develop your own Consultant-SELF, and you work in Project Team where you get Consult by fore-caring. What is the project about? Define the goal of this project Is it similar to projects in the past or is it a new effort? Define the scope of this project Is it an independent project or is it related to other projects? * Note that this slide is not necessary for weekly status meetings This course is zero cost

8 How SEAM can save NMSU? THIS IS NOT SEAM WAY TO DO IT.NMSU spent $618,000 on Deloitte Consulting Giant, and got this for it: NMSU has cut more than 120 faculty and staff positions and trim budgets across academic and administrative units to save more than $12 million this fiscal year. NMSU eliminated 89 vacant positions, including 27 faculty and 62 staff. he system will cut 37 currently staffed positions, including three faculty and 34 staff. Human resources will review whether staffers whose jobs are cut may be transferred into other vacancies. NMSU closed employee health center – whose operating costs top $828,000 annually – and outsource it off campus. NMSU eliminated equestrian sports program, saving about $175,000, and cut an engineering surveying academic program, saving about $300,000 a year mostly in salaries for the three faculty MORE

9

10

11 What is the SEAM ALTERNATIVE?INVEST IN HUMAN POTENTIAL What is the SEAM ALTERNATIVE INVEST IN HUMAN POTENTIAL

12

13 EXAMPLE TFW-Virus infecting K-12 and UniversitiesTAYLOR Scientific Management FAYOL Administered Order of Oppression WEBER Bureaucratic STANDARDIZATION TFW VIRUS TFW-Virus: It is the situation of Oppression by an Oppressive system TFW-Virus: It is the situation of Oppression by an Oppressive system

14 Timeline of How Boje Organized ClassMilestone 1 Pick Project Join Project Team Milestone 2 Pick books you will use to write weekly Canvas Answers Milestone 3 Write your Lesson Plan for a class your Project Team will conduct Milestone 4 Final Exam: Turn in Final Team Project Answer Value-Added questions orally Timeline of How Boje Organized Class The following slides show several examples of timelines using SmartArt graphics. Include a timeline for the project, clearly marking milestones, important dates, and highlight where the project is now.

15 Milestone 1: Now please Pick project & Join team1. SEAM on NMSU department or unit. 2. SUSTAIN the NMSU economically with SEAM 3. SEAM on NMSU athletics. 4. SEAM on Patents at NMSU, the hidden costs 5. Privatization of NMSU and its hidden costs 6. Remove Styrofoam from Frenger (hidden costs) 7. Admissions and Financial aid at NMSU 8. Administrative Bloat at NMSU (hidden costs) 9. Design Team for Swainson's Hawks at NMSU 10. Webcam Team for Swainson's Hawks at NMSU 11. VeteransTheater non-profit business to finance Tiny Homes startup 12. Student Success program at NMSU hidden costs 13. Oil pipeline in Dakota if you have the contacts 14. Work with SEAM on one of the K-12 Schools 15. Work with SEAM on MDI company Las Cruces OR CHOOSE ANY OTHER LOCAL ORGANIZATION YOU WANT TO WORK WITH THAT WANTS TO WORK WITH YOU Duplicate this slide as necessary if there is more than one issue. This and related slides can be moved to the appendix or hidden if necessary.

16 Do Team From Hell CONTRACTStep 1: Before meeting, before talking, each person write down a list: What are 7 things that drive you crazy about team work? Step 2: Share the lists, and rank as a new team, what are the top 5. Share horror stories about each person's experience with Teams From Hell. Step 3: Come up with a way to address each of the top 5. This can be norms that the group will enforce, giving permission to call each other out if there are norm violations, punishments that will happen (these can involve ways to make it up to the offended team members by the offending member), etc. Step 4: Make a team contract using Step 3 and submit copy to instructor signed by everyone. Keep copy for yourselves.

17 Milestone 2: Pick Books for Building CONSULTING SELF* If any of these issues caused a schedule delay or need to be discussed further, include details in next slide. AND PICK one of these: Aristotle Ethics Book FREE or READ WHAT IS ACADEMIC CAPITALISM? See FREE Book by Rhoades and Slaughter. OR, FREE  WHAT IS ACADEMIC CAPITALISM? Book by Rhoades and Slaughter

18 STEP 3 (30 Min) INTERACTIVE EVENT for todayGet into project teams teams. Exchange phone and contact info: Listen and take notes on CRANE & CROW DEBRIEF: Without Talking, Each write down what is the MEANING of this storytelling for CONSULTING. Then exchange, and come up with group answer, and a spokesperson for your group.

19 Principle of Surrender1. The Art of Listening. I cannot speak and listen at the same time. I can listen with a mind open to all the possibilities. 2. The Art of Wisdom. Surrender is Not submission. Surrender is the wisdom of humility. 3. The Element of Air. Breathing air is life. When you are born, you trash for the first breath. In fear, you hold your breath, 4. The Element of Earth. I am a living walking body that is its own ecosystem, but that ecosystem is in change with the ecosystems of Earth and cosmos. 5. The Element of Water. Water is life. The human body is 65% water, 75% at birth. 6. The Element of Fire. Our biological body is 37.2 trillion living cells, an ecosystem of microorganisms and microbes, all living cells, some are symbiotic settlers.

20 Scaffolding is needed to move from what learner can do unaided to what the learner cannot yet do

21 Aboriginal Knowedege Society 10000 years Boje’s Table Aboriginal Knowedege Society years Industrial Knowledge Economy (US) 200 years Ensemble Leadership is context-specific w/everyone leader role 1 hero leader, hierarchy, division of labor, wage slaves at bottom Economy to 7th generation + Economy of stuff accumulation Society of peace with other tribes Society of socioeconomic, racial, divisions, … Success by Living Story ‘Learning Tracks’ Success of 1% wealthy Eco-Farming that treads lightly Permaculture Mono-crop agribusiness unsustainable Spiritual: every rock, animal, plant, river, mountain has spirit Spirit is non-existent or only in afterlife Boje’s Table

22 The Crane and The Crow

23 The Crane and the Crow Karl-Erik Svieby & Tex SkuthorpeGarraagaa, the crane was a great fisherman. He could catch many fish by hunting them out, with his feet, from underneath the logs in the creek. One day, when he had a great many on the bank of the creek, Waan, the crow, which was white at that time, came up and asked the crane to give him some fish. The crane told the crow to wait until the fish were cooked but the crow was hungry and impatient. He kept bothering the crane, who told him to wait. Eventually the crane turned his back. The crow sneaked up and was just about to steal a fish, when the crane saw him, seized a fish and hit the crow right across the eyes with it. The crow felt blinded for a few minutes. He fell on the burnt black grass around the fire and rolled over and over in his pain. When he got up, his eyes were white and the rest of him black, as crows have been ever since.

24 Continued The crow was determined to have his revenge. He waited for his chance and one day saw the crane fast asleep on his back with his mouth wide open. He crept quietly up to him and stuck a fish bone right across the root of the crane’s tongue. The crane woke up and when he opened his mouth to yawn he felt like choking. He tried to get the thing out of his throat and, in the effort, he made a strange scraping noise – ‘gah-rah-gah, gah-rah-gah’. But the fish bone could not be moved and still the only noise a crane can make is ‘gah-rah-gah’ – the name by which he is known

25 What is the Meaning of the Storytelling?Put your name on a piece of paper Without talking, write down the meaning of the story. Find someone you have never spoken to before, and share the meaning of the story. Write down what is similar or different Decide who will report out

26 In Native People’s Storytelling“People would gain access to the meaning only through hard intellectual work” (Karl-Erik Svieby & Tex Skuthorpe, 2007: p. 51). Children learn the stories verbatim Elders then teach them the 4 Hidden Levels of Meaning

27 STORYTELLING 101 Storytelling in its wholeness has 3 parts: THE NARRATIVE & COUNTERNARRATIVE (The crane’s narrative & the crow’s counternarrative), done in a plot structure with sequence of Beginning, Middle, & End). SHALLOW-SURFACE MEANING THE LIVING STORY (The place, the time, and the ‘mattering’ of how people live this story in their own lives of relation to ecosystem. FIRST LEVEL OF DEEPER MEANING ANTENARRATIVE (Meaning that is constitutive of the narrative & story, that comes antecedent and lies BEFORE, BETWEEN, BENEATH, and in BETS on possible futures arriving, and which future by OBSERVER EFFECT, is a waveform collapsed into event-hood. Crane collapse one wave, and crow another wave, and together they collapse their waveforms into unsustainable eventhood. THIRD AND FOURTH LEVEL OF DEEPER MEANING

28 There are Four Levels of MeaningLITERAL PLOT OF DRAMATIC ACTION (narrative-sequence of events, rising drama to climax of vengeance; animal behaviors in their natural environment. There is Aristotelian Catharsis for naïve Whiteman-audience who Pities and Fears this could happen to them. ANTENARRATIVE ABOUT COMMUNITY (antenarrative is not told in the story, but depends on fore-having an initiation into the Aboriginal secret meaning of roles in community) ANTENARRATIVE ABOUT COMMUNITY IN RELATION TO LARGER ECOSYSTEM (Again a secret initiation into how community is fore-structuring & fore-concepting to be self-sustainable in its human relations) ANTENARRATIVE ABOUT SPIRITUAL ECOLOGY (Again, a secret fore-telling limited to Shamanic leaders divination meditations)

29 2nd LEVEL: ANTENARRATIVE ABOUT COMMUNITY (antenarrative is not told in the story, but depends on fore-having: Crane imposed his view on crow: only eat cooked fish Crane as expert leader does not share knowledge Crane abused power, imposed his truth as only one Crane does not teach crow to feed himself Crane used knowledge only for personal use Crane kept crow dependent Crane had all 3 roles; Catch, Cook & Divide catch Crane had power monopoly-ownership of fish With knowledge comes great responsibility to whole community! Break law  Carry the Shame Crow’s eyes turn white Crane’s voice is changed

30 3rd LEVEL: ANTENARRATIVE ABOUT COMMUNITY IN RELATION TO LARGER ECOSYSTEM fore-structuring & fore-concepting sustainably Do not fish or take resources, from one place; be nomadic If stuck in one place, take only what is needed; let stock recover Stay in 1 place too long, one forgets link between story and land Over fish upstream & down river you deplete whole food chain Maintain breeding stock of plants & animals by “Eco-Farming” Behave with Responsibility towards Other Communities Crane does not own the river or fish communities Revenge, vendetta, pay-back or blood feuds will disintegrate entire society Therefore Rule is only Crane can punish Crane; Only Crow can Punish Crow

31 4th LEVEL: ANTENARRATIVE ABOUT SPIRITUAL ECOLOGY (Again, a secret fore-tellingSpiritual Action. More than just talking & listening Practice spiritual ceremonies on “Learning Tracks” Have actual experiences of Spiritual Ecology; Learning form Real Cranes & Real Crows Meditative journeying to ecological world Shamanic journeying to Lowerworld of helping spirits Shamanic journeying to Upperworld of spiritual teachers & ancestors Shamanic divinations (fore-telling & fore-sight)

32 1st LEVEL: Learning from Mom as child4th LEVEL: Spiritual Journeying to Ancestors; Shape-shifting in Cosmos 2nd LEVEL: Prepare to Walk to Other Communities 3rd LEVEL: Walk about to have own Community-Ecology Experiences

33 Principle of Surrender1. The Art of Listening. I cannot speak and listen at the same time. I can listen with a mind open to all the possibilities. 2. The Art of Wisdom. Surrender is Not submission. Surrender is the wisdom of humility. 3. The Element of Air. Breathing air is life. When you are born, you trash for the first breath. In fear, you hold your breath, 4. The Element of Earth. I am a living walking body that is its own ecosystem, but that ecosystem is in change with the ecosystems of Earth and cosmos. 5. The Element of Water. Water is life. The human body is 65% water, 75% at birth. 6. The Element of Fire. Our biological body is 37.2 trillion living cells, an ecosystem of microorganisms and microbes, all living cells, some are symbiotic settlers.

34 Scaffolding is needed to move from what learner can do unaided to what the learner cannot yet do

35 Your Attunement MOODS in TrumpLand

36 The Learning Track What is your Journey from ‘Learner cannot do, through ZONE OF PROXIMAL DEVELOPMENT to ’Learner Can Do Unaided?

37 Milestone 3 Write your Lesson Plan for a ClassSTEP 1. Do HHT warm up, DO BOAL 'LEADERSHIP IS THEATER' Training exercise (20 minutes) & write your 2 Canvas Questions for class on board (run them by Boje several days before). One question based on assigned course text, other question based on student's development of LEADER-SELF (answer must cite texts you use. STEP 2. Project team' presents Slides on Assigned BOOK chapters, and minutes YouTube (5-10 minutes) related to team project STEP 3. Presenting teams coordinate a HIGHLY INTERACTIVIE class activity (30 minutes) STEP 4. After your event, do a 2 minutes Q & A with class to see what worked well today, and what could be better (2 minutes) STEP 5. Not done yet. Presenting Team is responsible for making copies of the EVALUATION FORM for audience members scoring sheet - we have no funds to do copies for you (3 minutes) STEP 6. Good News! In exchange for presenting SKIT team not doing CANVAS homework, the team will access Canvas, and do numeric score, and make constructive comments to audience member's homework submissions. "Only power that springs from the weakness of the oppressed will be sufficiently strong to free both. Any attempt to "soften" the power of the oppressor in deference to the weakness of the oppressed almost always manifests itself in the form of false generosity" (Freire, p. 44).

38 Milestone 4: Things Due at Final ExamTurn in written report & Show Real World with film evidence of you Doing Consulting to Metascript/Mirror Effect in Real World Oral Team exam Q: What is Value-Added of Team’s project & what each individual led. Oral-answer, what each learned about Consulting-IS-theater in books you read attach any missed day writing you did as makeup, and turn in Canvas answers

39 8 Steps in Team Project 3. Schedule Meeting Time 5. Do In-class EventLeadership-is-Theater Project 1. Pick a Project 2. Do Team from Hell Contract 3. Schedule Meeting Time 4. Develop Lesson Plan 5. Do In-class Event 6. Meet to give Canvas Feedback 7. Do 3 DPIES to change Metascript 8.. Write up Team Project & Film What are the dependencies that affect the timeline, cost, and output of this project?

40 Grades 25% ATTENDANCE, and actually participating in day-by-day class events, includes completing make-up written work for ANY missed class & missed CANVAS, & completing course evaluation (deduct this entire 25% if evaluation NOT completed). 25% TEAM CLASS EVENT - including lesson plan facilitation, its evaluation, and giving class feedback on their Canvas answers for your event. And Score for MID-TERM project written report steps 1-12, and Oral exam question: How you Consultant Self has developed to date. 5 hours of verbatim notes BY EACH PERSON in their own PART OF TEAM LOGBOOK & all FORMS). 25% CANVAS Canvas assignments, includes reflections on required texts, attach any missed day writing you did as makeup, and turn this Canvas Packet in on Finals Day. 25% FINAL First, Turn in written report and then Show Real World with film evidence of your taking TEAM PROJECT into Real World (5 more hours of verbatim notes BY EACH PERSON in the TEAM LOGBOOKS). Second, oral Team exam answer to What is Value-added in team project (& what each team member led)? Third, each individual oral-answer, what you learned about leadership-IS-theater in books read for Canvas answers (deduct 25% of total individual grade points, if you don't show up at mid-term, 25% more if you do not show up prepared for your final final)

41 STEP 4 (2 minutes) Q & A with class to see what worked well today, and what could be betterWrite + on one side of board, and – on the other side List the comments from the following question: Q & A with class to see what worked well today, and what could be better

42 STEP 5. (2 Min ) Scoring Sheet.Presenting Team is responsible for making copies, - we have no funds to do copies for you.

43 RESOURCES Course syllabus on line https://business.nmsu.edu/~dboje/388/syllabus.htm Boje Cell (between hours of 9am to 6pm), or text anytime Boje Boje office hours are in Frenger Food Court, on Mondays, noon to 2PM, please see him at least once during the term.