1 The Rental Exchange Title slide [uses Title Slide (Background Image) layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The presentation title appears in Arial (Experian Dark Blue); other presentation details should be in Arial (Grey) and separated by a single line space, as shown in this example. It is important to ensure that the title and supporting text is always fully legible on an image background. The background image has been placed in the slide layout master as a ‘background fill’; this can be edited by right-clicking the background image area and choosing ‘Format Background…’ from the context menu to replace the image. The full-colour brand mark and data art graphic must always appear on a light-coloured background with maximum legibility; image backgrounds should be carefully selected with this in mind.

2 What is the Rental Exchange?“There are millions of people who are excluded from affordable credit because they don’t have a credit history. For the financially excluded, this is a Catch 22 situation: without a credit score applicants are declined by mainstream providers and are considered riskier customers, but the only way to build a credit score is to access some form of credit, such as a mortgage or credit card.” Back in 2010 the Big Issue Invest wanted to look at why Social Housing Tenants tend to pay the most for products & services in the UK. There were 2 main reasons for this: Tenants having a thin credit file due to pay as you go mobile phones, smart meters, post office accounts which therefore meant Credit Reference Agencies held no information on them Tenants that do have credit agreements having a poor credit score Working in partnership with the Big Issue Invest, Experian want to help combat this unfair exclusion and provide equality for home owners & renters in the uk. Currently mortgage payers see their payments on their credit report and therefore can be at a huge advantage.

3 What is the Rental Exchange?Millions of Social Housing Tenants in the UK face financial, digital and social exclusion. One major cause of this is an information gap in their credit history, which can exclude low-income people from affordable credit. They are more likely to be declined or pay a higher price for credit and other basic goods and services. Back in 2010 the Big Issue Invest wanted to look at why Social Housing Tenants tend to pay the most for products & services in the UK. There were 2 main reasons for this: Tenants having a thin credit file due to pay as you go mobile phones, smart meters, post office accounts which therefore meant Credit Reference Agencies held no information on them Tenants that do have credit agreements having a poor credit score Working in partnership with the Big Issue Invest, Experian want to help combat this unfair exclusion and provide equality for home owners & renters in the uk. Currently mortgage payers see their payments on their credit report and therefore can be at a huge advantage.

4 What is the Rental Exchange?1. The primary purpose is to assist financially excluded tenants, by using rental payment information to enhance credit scores and helping tenants to access more affordable mainstream credit and services. 2. The scheme also enables tenants to build an ‘online’ proof of identity, important when applying for forms of credit /insurance or when accessing government services.   3. For social landlords - opportunity to reward tenants for paying rent on time and help tenants to access cheaper credit and services.

5 What is a Credit Report? Your credit report is a financial CVIt details credit you have taken out such as credit cards, loans and mortgages, along with your repayment history, any court judgments or bankruptcies against you. Information on the following items is shown in your credit report: - Profile Details - Credit Accounts - Electoral Roll - Aliases - Financial Associates - Public Records - Previous searches of your report Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

6 What is a Credit Report? Before deciding whether or not to offer you credit, many organisations take your credit report, plus the details you give the lender on your application form to generate a credit score. This is a single figure that indicates how likely you are to repay what you owe. Usually, the higher your score, the easier you will find it: - To borrow - Achieve better rates and deals - Get better access to contracts e.g. mobile phones/utilities - Access Government services Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

7 A quote for a sofa for someone with a good credit scoreContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

8 A quote for a sofa for someone with a poor credit score or thin credit fileContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

9 For Social Housing Tenants - what does this mean?A sample (c 432,000) of the rent payment records already shared with the Rental Exchange, from social housing providers, were added to a version of Experian’s credit scoring tool in a simulated credit bureau environment in order to assess the impact the information would have on credit scores. Key findings: Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides). 63% of tenants have no significant arrears on their rent and their credit scores would improve as a result of incorporating rental data. 35% of tenants are on full Housing benefit and therefore would see no effect on their credit score but digital authentication would benefit 2% would see a reduction in their credit score- because of late rent payments

10 Electronic Proof of ID- Digital AuthenticationContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides). Many lenders and other online service providers routinely use and rely on identity verification services that use credit history information as evidence of name and address and up to 61% of social housing tenants currently fail electronic identity checks to qualify for a range of basic, but vital services. 84% of tenants will be able to prove their identities, with rental payment information added to credit reports, compared to only 39% without.

11 An Insurance quote with Digital AuthenticationContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

12 Without Digital Authentication - £30-£35 moreContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

13 The Story so far… Since the Rental Exchange launched in 2012:119 Organisations have joined The Rental Exchange Over 1.3 million rental records are live within Experian 225 organisations in the process of joining Now launched within the Private Sector Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

14 Data Protection ConsiderationsExplanation Requirement The ICO recognise that tackling social, financial and digital exclusion issues through enabling tenants to use their information in a way that helps them is not something that should be prevented by the DPA, subject to tenants being provided with a very clear explanation of how this will benefit them. Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides). Benefit Recognition The unequivocal benefit to tenants is recognised by DPA ‘legitimate interests’ provisions (Data Protection Act Sch2 paragraph 6). The Rental Exchange is based on protecting tenants’ data while at the same time enabling them to ensure organisations can use this data to support their application.

15 Fair Processing NoticeContents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

16 Benefits to Tenants ⬆ The majority of tenants pay their rent on time, so this information can enhance credit scores - the Rental Exchange provides an opportunity for tenants to improve their credit rating without having to take on any further debt. Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides). Rental Exchange enables tenants to build an online proof of identity and this is important when applying for a utility supplier, a mobile phone provider or when online shopping. If a tenant is unable to pay their rent, it is unlikely they are suitable for a loan or other payment agreement, therefore the Rent Exchange supports responsible borrowing and lending and helps people avoid becoming over-indebted.

17 Benefits to Housing ProvidersReward tenants for paying rent on time and help tenants to access cheaper and more affordable credit and services. Supporting Financial Inclusion Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides). The Rental Exchange can act as an incentive to pay rent on time

18 Designed and driven by the sectorIndependent Advisory Group Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

19 Live Rental Exchange MembersAlliance Homes Limited Eastlands Homes Partnership Limited Cartrefi Cymunedol Gwynedd Shropshire Town & RuraL Halton Housing Trust Limited Charter Housing Arches Housing Limited Golden Gates Housing Trust City of London Council Arhag Housing Association Limited York City Council Coastal Housing NIHE Longhurst & Havelok Homes Coastline Housing Limited Aster Group Limited Wiltshire Council Colne Housing Society Limited Together Housing Group Limited V2C Curo Places Limited Family Mosaic Housing Black Country Housing Group Limited Devon and Cornwall Housing Limited Genesis Housing Association Limited Seven Vale East Lothian Housing Wolverhampton City Council St Albans City and District Council Eastbourne Homes Walsall Housing Group Limited Spire Homes Limited Elderpark Sovereign Housing Association Limited Friendship Care and Housing Limited Elim Housing Association Limited Yorkshire Housing Limited City South Manchester Housing Trust Family HA Wales ASRA Housing Association Limited bpha Limited Freebridge Community Housing Limited City West Housing Trust Limited Bracknell Forest Homes Limited Gentoo Group Limited Spectrum Housing Group Limited Group Cynefin Gloucester City Homes East Midlands Housing Group United Communities Grand Union One Vision Housing Limited Cadwyn Gwalia The Wrekin Housing Trust Limited Cardiff Community Housing Hafod Solihull Metropolitan Borough Council Carterfi Conwy Hastoe Housing Association Limited Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

20 Live Rental Exchange MembersHelena Partnerships Limited Northampton Borough Council South Yorkshire Housing Association Herefordshire Housing Limited Northward St Leger Home Group Limited Notting Hill Stockport Homes Limited Ipswich Borough Council Paragon Community Housing Group Stonewater Knightstone Housing Association Phoenix Community Housing Association Swan Housing Association Limited Knowsley Housing Trust - Firstark Poplar HARCA Limited Tamar Housing Society Limited Lambeth Council Raven Housing Trust Limited Tamworth Borough Council Lewes District Council Red Kite Community Housing Limited Thames Valley Housing Association Linc Cymru HA Renfrewshire Council The Cambridge Housing Society The Riverside Group Limited London & Quadrant Housing Trust Rhondda Housing Luton Borough Council Rockingham Forest Town and Country Housing Group Luton Community Housing Ltd Rooftop Housing Group Limited Trafford Melton Borough Council Rugby Borough Council Trident Housing Association Limited Metropolitan Salvation Army HA Two Rivers Housing MHS Homes Sandwell Council United Welsh Monmouth Housing Association Selwood Housing Society Limited Vectis Housing Association Limited Muir Group Housing Association Sevenside Watford Community Housing Trust NCHA Shepherds Bush Housing Association Wealden District Council New Charter Homes Limited Shoreline Housing Partnership Ltd North Devon Homes Limited South Derbyshire District Council Yorkshire Coast Homes Limited Contents slide [uses Contents Slide layout] The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered. The slide title appears in Arial (Experian Dark Blue); the contents list is in Arial (Grey), as shown in this example. Contents list items are numbered and continuous lines in an individual listed item will align with the text in the previous line. The date and footer info can be edited across all slides by using the ‘Header and Footer’ settings on the ‘Insert’ ribbon (do not edit these manually on the individual slides).

21 Closing slide [uses Holding Slide layout]This slide can be used as a ‘closing’ slide and should not include any additional text or graphics. The same slide layout is used as a presentation opening slide. The brand mark and data art graphic on this slide layout are set up at the correct size and position and should not be altered.