1 We Complete Your Success Planning for Business Continuity Governance for SMEs Nigeria

2 2 We Complete Your Success Exit Rules

3 3 We Complete Your Success Methods of Learning

4 4 We Complete Your Success Objectives Define and explain the importance of business continuity planning Explain the relevance of good citizenship (CSR and ethics) to business continuity Develop and integrate business continuity plans into strategic and operational plans

5 5 We Complete Your Success Content Business Continuity Planning Corporate citizenship and Business Continuity Implement Business Continuity Planning

6 We Complete Your Success Business Continuity Planning Session 1

7 7 We Complete Your Success Session 1: Objectives Define business continuity planning Determine scope of business continuity planning Explain the necessity and benefits of business continuity planning

8 8 We Complete Your Success Session 1: Content What is Business Continuity Planning? The necessity of Business Continuity Planning Scope of Business Continuity Planning Benefits of Business Continuity Planning

9 9 We Complete Your Success What is Business Continuity Planning? Creating value in your business in the short, medium and long-term Building a sustainable business in the long-term

10 10 We Complete Your Success What it is not? Disaster recovery plan Crises Management plan Business interruption plan These plans are developed by management as part of the Risk Management Process

11 11 We Complete Your Success Why Business Continuity Planning? The ever-changing world –Global Economic and financial crises –Climate change crisis –Ecological crisis –Social media, internet, 24 hour news channels –Greater expectations from stakeholders –Others SMEs are more vulnerable

12 12 We Complete Your Success The Ever Changing World – What it Means for Your Business? The ever changing world means that you cannot carry on business as usual Mindset change –We have to learn to make more with less –We have to have knowledge of and react to the Stakeholder agenda –We have to have integrated rather than ‘silo’ thinking Requires planning and innovative thinking

13 13 We Complete Your Success Understanding, Knowing & Planning How and what your company needs to make money? How and what your company needs to sustain value creation in the long-term?

14 14 We Complete Your Success Business Continuity Recognition that a company consists of interacting, interrelated and interdependent operations, functions, relationships Decision-makers to take account of: –The connectivity between these factors –The changed world in which we live –Company’s impact on the world –Leverage for the company out of the changing world

15 15 We Complete Your Success Scope of Business Continuity Financial Manufactured Human Intellectual Natural Social

16 16 We Complete Your Success Benefits of Business Continuity Planning Establishes Trust Builds reputation Decreases your expenses Increases your opportunities Increases your operational efficiency Creates value in your business Makes your business sustainable in the long-term

17 We Complete Your Success Corporate Citizenship and Business Continuity Session 2

18 18 We Complete Your Success Session 2: Objectives Describe how good corporate citizenship can help with Business Continuity Identify Good Corporate Citizenship activities Identify challenges with Partnerships and explain how to overcome them

19 19 We Complete Your Success Session 2: Content Corporate Citizenship and Business Continuity Good Corporate Citizenship Overcome challenges in sustaining partnerships of Corporate Citizenship

20 20 We Complete Your Success Corporate Citizenship and Business Continuity Being in business Corporate activities that can be classified as Good Corporate Citizenship

21 21 We Complete Your Success Good Corporate Citizenship 21 Benefits to Society high low high low Benefits to Business pet projects philanthropy propaganda partnering

22 22 We Complete Your Success Partnerships of Corporate Citizenship What do you think are the characteristics of a sustainable partnership of corporate citizenship? What might be the challenges in sustaining a partnership of corporate citizenship? How might these challenges be overcome?

23 23 We Complete Your Success Sustaining a partnership of Corporate Citizenship CHALLENGES Finding an appropriate partner Getting the attention of a potential partner Other WAYS TO OVERCOME Research potential partners Look across all sectors not just traditional ones e.g. private, public and not for profit Be innovative and open ton all ideas

24 24 We Complete Your Success Drivers for Good Citizenship Reporting (KPMG International 2011) Driver200520082011 Reputation or Brand27%55%67% Ethical considerations53%69%58% Innovation and Learning53%55%44% Employee Motivation47%52%44% Risk Management or Reduction47%35% Access to capital/increased s/h value39%29%32% Economic considerations74%68%32% Strengthened supplier relationships13%32%22% Market position improvement21%22% Improved relations with Govt.9%21%18% Cost Savings9%17%10% 24

25 We Complete Your Success Implement Business Continuity Planning Session 3

26 26 We Complete Your Success Session 3: Objectives Describe steps for Business Continuity Planning Develop Plans for Business Continuity

27 27 We Complete Your Success Session 3: Content Steps in Business Continuity Planning Develop Plans to ensure sustainability of business Action plan

28 28 We Complete Your Success Steps in Business Continuity Planning Determine critical Capitals for business sustainability Identify the threats to these Capitals Develop plans to ensure sustainability Integrate into strategic and operation plans Monitoring and reporting Evaluation

29 29 We Complete Your Success Sources of threat to sustainability Succession Planning Lack of skilled personnel New technologies New policies Natural Resource scarcity Loss of intellectual capital Poor image and credibility Inefficient decision- making Others

30 30 We Complete Your Success Develop a Plan to ensure the Business is Sustainable 30 Sustainable Business Have plans to face the threat Have systems to identify opportunities Leverage CSR programs Build all plans to corporate strategy Allow for changes Integrated thinking

31 31 We Complete Your Success Contact details SME Management Solutions IFC Sustainable Business Advisory/Nigeria First Floor, Maersk House Plot 121 Louis Solomon Close, Victoria Island Lagos-Nigeria Tel: +234 1 2799 400 Fax: +234 1 2793618-9