1 Your Association Is Working for YouCPMA Your Association Is Working for You Throughout this presentation, resources that are available in French are in bold and purple text. The last slide can be printed out as a handout that summarized all of the links mentioned throughout.
2 State of the AssociationCurrent membership is over 450! CPMA board includes all provincial associations & supplier representation CPMA President serves on the NPMA board Utilizing combined resources at the local, provincial and national levels Speaking with a single/united voice To regulators To the supplier community To the provinces, Ottawa (& Washington) To other associations (NPMA)
3 75th Annual Pest Management Canada Meeting Registration Now available 2018 Pest Management Canada coming to Toronto This is your one-stop-shop for the pest management industry in Canada. Everything in this presentation is linked to from this website. Go here to make the most of your membership.
4 Tools for Business Growth Your CPMA BenefitsAccess to expertise Print resources Association entomologists Networking News Education & Training Conferences & Workshops Online Learning Legislative and Regulatory Advocacy Pride & Professionalism Print resources available through the NPMA Bugstore, staff entomologists you can send pest pictures to for ID, multiple networking opportunities, regular communications you can subscribe to. Conferences in the US and Canada for you to stay on the cutting-edge on pest information, regulatory affairs, and business development as well as online learning opportunities. CPMA is working on your behalf to keep the laws from interrupting your day-to-day business. Finally, an association is just that: it unites us in the eyes of our current and future clients. Our united voice is louder and resources from your association can help you be professional.
5 CPMA Affinity ProgramsInsurance Discount: Marsh Canada Limited Shell TRITON® Fleet Management Card CPMA members Save 70% with heavy UPS Freight NEBS Business Products 15% discount Your membership comes with affinity programs that can help you do business more cost-effectively. Make sure you are utilizing these programs! And if there is an affinity program you would like us to look into, let us know.
6 CPMA Government AffairsWorking with government while you are out in the field. Keeping you updated on new & pending federal and provincial legislation that could impact your business. Representatives from both CPMA and NPMA keep a watch out for pending regulations that could impact your business. When needed, CPMA and NPMA coordinate in-person meetings with government officials. And finally, we keep you updated with what is going on and what you can do to play a part in the ongoing success of our industry (see next slide)
7 Your Industry News Source Canada ePestWorld Monthly eNewsletter Articles of Interest, Regulatory Updates, Events and Membership News Closer Look Blasts Breaking Industry News Event Updates Important Announcements Regulatory updates Comment requests – to PMRA
8 www.qualityprocanada.ca [email protected]When your company applies, you gain access to the resources you need to meet the accreditation standards: QualityPro Canada exam for employees (issues a certificate of completion) Model hiring forms like an employment application Model policies And more: Fleet management toolkit Manager training Once accredited, your company can utilize the QualityPro brand in marketing and bids. If you are hiring employees, QualityPro has template forms and policies that you can use for your company. In addition to HR materials, companies that are working towards or have earned certification gain access to valuable resources such as an online manager training, a fleet management toolkit, and sample IPM handouts for customers. Companies that earn the certification are encouraged to use the QualityPro marketing materials to set themselves apart from non-certified competition. For example, QualityPro will provide a customized letter of support for you to include in proposals.
9 www.qualityprocanada.ca [email protected]Vision: QualityPro is the only recognized and accepted credentialing authority of the professional pest management industry. Mission: QualityPro sets the standards of excellence for professional pest management companies and their employees through education, training and certification, providing consumers protection and confidence when selecting a nationally accredited company. Goal Areas: Standards of Excellence | Education & Training | QualityPro Branding If you are hiring employees, QualityPro has template forms and policies that you can use for your company. In addition to HR materials, companies that are working towards or have earned certification gain access to valuable resources such as an online manager training, a fleet management toolkit, and sample IPM handouts for customers. Companies that earn the certification are encouraged to use the QualityPro marketing materials to set themselves apart from non-certified competition. For example, QualityPro will provide a customized letter of support for you to include in proposals.
10 Your CPMA Membership includes access to NPMA resourcesYou will find that the CPMA website links to the NPMA website because your CPMA website gets you both sets of benefits! Are some of them US-only, yes. But many, like a library for pest images, are useful worldwide. Explore the benefits and you will see ones that are useful for your business.
11 For example, NPMA’s popular Field Guide is going to be available as an app! High quality images, biology & behavior information, pest management tips, and now, the ability to take a picture of a pest and have it go directly to the NPMA staff entomologists!
12 www.npmapestworld.org Login: User ID: your e-mail addressPassword: npma NPMA’s member benefits reside in the “Member Center” on NPMA’s website.
13 Online Learning Centerpestworld.learningzen.com Bed Bugs Wood Destroying Insects ACE Preparation Course More! NPMA has a number of courses available in the online learning center at this website. Individuals register for classes. Note that QualityPro Certified companies have $100 available for continuing education which can be used towards courses in this online learning center. $100 rebate available to QualityPro Certified Companies Exp. 6/30/2017
14 Pest Management in Food Plants Online credentialing Test Available in French & English Nominal fee of $25 per technician for CPMA member companies - regardless of how many times a technician must take exam Certificate of Completion issued
15 my.npmapestworld.org Networking with your peersTools for your business NPMA staff entomologists have taken hundreds of pest photos for you to use! Don’t risk stealing protected materials, these images are yours to use.
16 Our Industry Consumer Site Encouraging consumers to use a pest management professional Sending them to you The Professional Pest Management Alliance (PPMA) works on behalf of the pest management industry in public relations. Your company will show up in the Find-A-Pro search and the site has lots of great content you can share with your customers including messaging for industry-wide awareness months. Did you know November is Rodent Awareness Month? In addition, PPMA has developed a marketing toolbox full of marketing materials you can use. This is a subscription service. For more information, contact Cindy Mannes at NPMA. Brought to us by the Professional Pest Management Alliance (PPMA)
17 Our Industry Consumer Site Encouraging consumers to use a PMP Sending them to you if your postal codes are current with NPMA npmapestworld.org/member-center/ frequently-asked-questions/#findapro The Professional Pest Management Alliance (PPMA) works on behalf of the pest management industry in public relations. Your company will show up in the Find-A-Pro search and the site has lots of great content you can share with your customers including messaging for industry-wide awareness months. Did you know November is Rodent Awareness Month? In addition, PPMA has developed a marketing toolbox full of marketing materials you can use. This is a subscription service. For more information, contact Cindy Mannes at NPMA. Brought to us by the Professional Pest Management Alliance (PPMA)
18 ACE International www.entocert.org/ACEI_overviewIncrease your professional visibility Find more job opportunities Attain industry-leading credentials Set yourself apart from the competition For individuals, the Entomological Society of America has an ACE-I certification. NPMA has a prep course for the ACE exam in its online learning center. To learn more, contact ESA.
19 Our Mission is Your Protection
20 Pathway to the future Last May we had over 100 industry leaders convene to discuss the future of the industry, and where the association could forge the industry forward.
21 Our Cornerstones Mission StatementNPMA supports members in being professional, knowledgeable, and profitable through education, industry leadership, public policy advocacy, growth of the market. Core Purpose Our mission is your protection. Vision Every household and business uses professional pest management services. Review the missions statement, core purpose (logo/purpose) and the big audacious goal…the vision. Four primary goals were defined: 1. Member Engagement, 2. Consumer Connections, 3. Public Health Leadership and 4. Regulators & Policy Makers
22 Setting Direction Member Engagement Goal: An increasing number of pest management companies are using NPMA benefits to improve the quality of their businesses. Mentor Match—find on my.npmapestworld.org PestVets—program started approximately 2 years ago, recognizing veterans in the industry and creating tools to recruit veterans into the industry ELP—just launched this year, the first class of ELP announced last week, who will participate in a 2 year program that will give them the tools and network to grow as leaders in the association
23 Setting Direction Consumer Connections Goal: A growing number of consumers are actively seeking protection of their residences and businesses with pest management professionals. Growth in the market and professionalism.
24 Setting Direction Public Health LeadershipGoal: NPMA and pest management professionals are the trusted sources for protecting people, structures and land from pest related health threats. Regulatory & Policy Information Mosquito Treatment Info by State Survey Summary in Excel Format Survey Complete Raw Data in Excel Survey Summary in PDF with Open Responses Be proactive, provide strong leadership and expertise in our field, building relationships Consumer Messaging Pests Without Borders Video Applying Insect Repellent Correctly Video One-Page Handout on Repellents One-Page Handout on Mosquito Breeding Conditions Education & Training Zika and Mosquito Management Training Four Part Webinar Series on Zika Zika Technical Bulletin
25 Setting Direction Regulators and Policy MakersGoal: NPMA is increasing its influence in the development of balanced and proactive legislation and regulations. National, State and Local Advocacy Talking Points on Key Issues Engagement Opportunities to Connect with Legislators We are in a very unique time with a lot of changes taking place on a legislative level, with a new Congress and administration but also significant changes in the regulatory bodies. This takes commitment and dedication to foster relationships that will benefit the industry and ensure our agenda is moved forward in issues that impact our industry.
26 Education and TrainingNPMA – On the horizon Developing a NEW learning management system The first interactive “New-Hire” training course is currently under development 9-part training course designed to train new structural pest control technicians After this training program is completed, a complimentary new-hire training course will be developed for new termite technicians The new LMS will be a more powerful tool for offering advanced training programs to members Will allow for a more interactive and customizable experience for members to manage their own learners
27 Education and Training
28 Create Communities 8,100 20,000 14,300 1489 955 Total LoginsCommunity Members 14,300 Downloads of tools and resources 1489 Library Contributions 955 Connections Made
29 If you need something, ask!or Rutherford Road Suite # 360 Vaughan, ON L4K 0B2 Phone: (CPMA) Fax: There is a lot available to you through your membership! We encourage you to chat with your CPMA board members and call CPMA to discuss your companies current needs and which benefits would be most helpful for you!